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Harnessing AI Innovations in Technology

James Chen, the president of Huawei's Carrier Business Group, recently delivered a compelling keynote speech during MWC Barcelona 2025, emphasizing the transformative power of artificial intelligence (AI) within technological companies. According to Chen, the essence of transformation isn't merely to change; rather, it focuses on creating genuine value.

As the landscape shifts rapidly with the advent of technologies like 5.5G, cloud solutions, and AI, traditional communication service providers are evolving into digital service providers. To aid this metamorphosis, Huawei has introduced a five-element framework called the "Five Ones," which aims to bolster operators' transitions into technology firms. This model is tailored to reshape operations, maintenance, and infrastructure management, allowing companies to harness transformational opportunities effectively and consistently generate value.

New Monetization Models

A primary focus of Chen’s speech was the urgent need for innovative monetization strategies. With personal service scenarios such as live streaming, business travel, and gaming on the rise, new user experiences necessitate diverse solutions. AI can serve as a pivotal resource, helping operators to tailor offers better suited to individual user needs. Through AI, firms can not only provide customizable experiences but also intuitively showcase enhancements in real-time.

To date, over 35 operators globally have successfully implemented experiences and pricing structures centered around user engagement. This shift underscores the need for an adaptive service model that resonates with contemporary digital consumption trends.

Integrated AI Capabilities in Homes

As smart home technologies proliferate, there's a growing demand for personalized AI services. Operators are encouraged to transition from mere bandwidth providers to fully-fledged AI service providers. A noteworthy example includes operations in South Korea and China, where AI-enabled home hubs have revolutionized how households interact with their devices. These hubs facilitate seamless connections between varied smart appliances through multimodal interactions, quickly activating cloud-based applications per user preferences.

Cloud-Based Platforms for B2B Services

To fully capitalize on the opportunities presented by digital transformation, Chen emphasized the necessity for operators to develop cloud platforms capable of converging multiple services to support an extensive range of B2B scenarios. Key features should include a cloud trading platform and smart code generation capabilities. Such integrations would enable rapid connections with larger ecosystems, streamlining the innovation and application deployment processes for developers.

One successful deployment of a multi-cloud platform in North Africa has empowered thousands of customers across various industries to propel their digital transformations.

The Role of Core Telecom AI Models

Utilizing foundational AI models can significantly enhance operators' operational effectiveness. By creating digital twins of networks and services, operators can convert data and scenarios into actionable insights. Employing AI technology in routine maintenance for real-time diagnostics and repairs has already proven efficient, reducing repair times to under 30 minutes on numerous occasions.

Building a Collaborative Architecture

As AI technology defines the future of communication infrastructure, a robust architecture that integrates various resources like network creation, storage, cloud, and computational capabilities is imperative. This architecture should support essential functions: intelligent connectivity for reliable user experiences, smart cloud services for diverse computational needs, and collaborative synergy across resources from planning through execution.

In conclusion, Chen articulated that AI innovations will be the catalysts driving operators toward becoming technology-centric firms. With advanced products and solutions from Huawei, alongside collaborative efforts with clients, companies can reshape their operations, maintenance strategies, and infrastructure, continually co-creating value and seizing the extensive possibilities presented by the AI evolution.