Traditional Bank Partners with Jack Henry for Advanced Financial Technology Solutions

Traditional Bank, a well-established financial institution founded in 1902 in Mount Sterling, Kentucky, has announced a significant partnership with Jack Henry™ (Nasdaq: JKHY) to enhance its technology framework. This collaboration aims to elevate both employee and customer experiences, ensuring the bank's sustainable growth in a competitive landscape.

With assets totaling $2.4 billion, Traditional Bank has been a cornerstone in its community, operating 19 branches and offering a range of services from retail banking to support for small and mid-sized enterprises and large nonprofits. The bank's impressive growth trajectory has been achieved solely through organic means, reflecting its dedication to meeting the needs of the local community through meaningful relationships. The bank prides itself on hiring top local talent that reinforces its commitment to relationship banking.

The transition to Jack Henry's hosted, configurable core processing platform signifies a shift from Traditional Bank's in-house technology, freeing its IT staff to focus on more strategic initiatives such as artificial intelligence and digital innovation. Asa McCracken, the Chief Operating Officer of Traditional Bank, emphasizes the importance of modernization to continue serving customers effectively. The aim is to not only enhance operational efficiency through automation but also to enable staff to engage more with customers, ensuring a personalized banking experience.

Moreover, the integration of Enterprise Workflow automations will streamline various manual processes to minimize errors and boost efficiency. This aligns perfectly with the bank's vision of delivering modern, digital-first experiences to its clientele. The holistic approach taken during the evaluation of technology providers involved engagement from all staff levels, reflecting the bank's commitment to its employees and customers alike.

Jack Henry's technology, recognized for its user-friendly and supportive environment, resonated strongly with the needs of Traditional Bank. The institution sought a partner capable of providing a flexible system that integrates seamlessly with other platforms, particularly due to its collaborations with over 950 API-integrated fintech partners. "Our fintech providers vouched for Jack Henry as a strong collaborator, which means a lot,” said McCracken, highlighting the importance of community and technological alignment.

As traditional banking faces unprecedented challenges and rapid changes, the decision to partner with a forward-thinking provider like Jack Henry positions Traditional Bank favorably for future growth. Jonathan Baltzell, President of Bank Solutions at Jack Henry, commended Traditional Bank's long-standing commitment to their communities and their proactive approach to modernization. Jack Henry aims to support the bank in this transitional phase by providing advanced technology to help them operate more efficiently and strengthen their ties with the community.

In conclusion, Traditional Bank’s partnership with Jack Henry signals a significant evolution in its operational strategy. As the banking landscape becomes increasingly digital, this collaboration represents a commitment to not only meet but exceed customer expectations while fostering a richer, more efficient banking experience. Traditional Bank is on the path to enhancing its services while solidifying its position as a trusted financial provider in its community, demonstrating the importance of innovation in today's fast-paced financial environment.