Royal Credit Union Partners with Alogent for Enhanced Operational Efficiency and Automated Workflows

Enhancing Efficiency: Royal Credit Union Collaborates with Alogent

In a significant move aimed at boosting operational efficiency, Royal Credit Union has partnered with Alogent, a prominent player in the banking and financial services sector. Royal Credit Union, which boasts more than $5.3 billion in assets and is headquartered in Eau Claire, Wisconsin, has decided to implement Alogent's Unify platform to streamline its back-office operations.

The Unify Platform Explained

Alogent's Unify platform is designed specifically to support both Day 1 and Day 2 processing for credit unions, allowing for a more integrated approach to item processing. The transition to a single platform will enable Royal Credit Union to simplify its existing processes, which should lead to a marked increase in productivity. As Jeni Brantner, Vice President of Payments at Royal Credit Union, stated, "By consolidating our item processing solutions on a single platform, we're able to simplify our processes and significantly improve productivity." This comment highlights the benefits expected from the integration of this advanced technology.

Automation of Workflows

One of the standout features of the Unify platform is its ability to automate back-office workflows comprehensively. The automation process is expected to not only streamline operations but also enhance the support provided to employees at Royal Credit Union. This, in turn, will foster a more seamless experience for members, as Royal Credit Union anticipates that its team will be better equipped to handle customer inquiries and requests.

Staying Ahead of Market Trends

The collaboration with Alogent is not just an operational upgrade; it is a strategic move designed to keep Royal Credit Union at the forefront of the ever-evolving market trends. The introduction of new features and enhancements is critical as member expectations continue to rise in today's digital-focused landscape. Alogent's expertise in digital banking solutions will surely provide Royal Credit Union with the tools necessary for sustained growth and industry leadership.

About Alogent

Alogent is recognized globally for its innovative technology solutions tailored for financial institutions of all sizes. The company's offerings include robust check payment processing, digital banking solutions, and comprehensive information management platforms. Alogent's unique strategy covers the entire transaction ecosystem—from capturing and digitizing data to automating transaction workflows—ensuring that vital information is accessible across the organization. Their use of machine learning and predictive analytics equips financial institutions with the insights needed to deliver personalized services that drive member engagement.

About Royal Credit Union

Royal Credit Union is a federally insured credit union dedicated to serving over 300,000 members across Minnesota and Wisconsin. The institution thrives on a solid foundation of purpose and values, offering various financial products, including accounts and low-rate loans. With a focus on community and member service, Royal Credit Union remains committed to facilitating seamless and enriching banking experiences.

Visit Alogent's website at www.alogent.com for more information on their digital solutions, and explore Royal Credit Union's services at rcu.org to learn about membership eligibility and financial offerings.

This partnership between Alogent and Royal Credit Union signifies a promising advancement in operational efficiency, aiming to enhance the financial service experience for all members.