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Pathways Consulting Group Earns Esteemed Recognition

In a significant achievement for the firm, Pathways Consulting Group has been named a Contender in the ISG Provider Lens 2025 report, focusing on ServiceNow Ecosystem Partners. This honor highlights the company's commitment to excellence in three key categories: Consulting Services, Implementation and Integration, and Managed Services. Pathways has proven itself as a credible and valuable partner within the ServiceNow ecosystem.

The ISG Provider Lens report is a highly regarded document in the technology sector, serving as a benchmark for the best in class organizations in various tech fields. Information Services Group (ISG), the report's issuing body, is a global technology research and advisory firm known for providing insights into the IT landscape. Their analysis praises Pathways for its ability to deliver high-quality, forward-thinking solutions that align well with the latest innovations from ServiceNow.

Mary Manzo, the CEO of Pathways Consulting Group, expressed immense pride in receiving this acknowledgment. She stated, "This recognition by ISG holds great value as it celebrates the team’s hard work and commitment. Such an honor wouldn't be possible without the extraordinary people at Pathways who consistently strive for excellence."

The recognition details Pathways' consistent performance in delivering thoughtful consulting solutions that drive customer success. It also emphasizes their agility in adapting to the rapidly changing digital environment, which is crucial for companies looking to modernize their operations. Pathways Consulting Group aims to assist clients in realizing the full potential of digital transformations, ensuring that their operations are optimized and aligned with changing market demands.

By leveraging cutting-edge features from ServiceNow, including artificial intelligence and machine learning functionalities, Pathways is constantly enhancing its service offerings. The firm is dedicated to implementing innovative solutions, which not only address immediate client needs but also pave the way for long-term operational improvements. Pathways emphasizes a collaborative approach, working closely with clients to understand their goals and strategize accordingly.

Since its inception over ten years ago, Pathways has built a solid reputation across various sectors, including financial services, media, high-tech, and retail. The firm has dedicated itself to helping clients realize the efficiency and productivity gains that come from automation and effective process management. Their approach is designed to save time and resources, leading to quicker returns on investment and smoother adoption of the ServiceNow platform.

Pathways Consulting Group has also gained remarkable customer satisfaction scores, boasting an impressive rating of 4.85 out of 5 over the past fifteen years, showcasing their reliable service and dedication to quality outcomes. Their reputation is built on a foundation of strategic insight and technical excellence.

As a certified ServiceNow Elite Partner, Pathways Consulting Group continues to strive for excellence while adapting to new opportunities and challenges within the digital landscape. The talent and dedication of their workforce enable them to maintain focus on delivering value to their clients, reinforcing their position as a leader in the consulting space.

In the words of Mary Manzo, the CEO, "We're proud of the journey we've taken together as a team. With every milestone we reach, we remain focused on our mission to support our clients through thoughtful solutions and innovative ideas."

Pathways Consulting Group's recent recognition serves as a testament to their unwavering commitment to quality and innovation. As they continue to evolve and adapt to the digital landscape, Pathways is well-poised to support clients in achieving their goals and navigating the complexities of modern business challenges.