#USA #AI Solutions #Denver #Customer Service #Startek®

Startek® Shines at the 2025 International Business Awards

Startek®, a prominent name in customer experience management, recently received illustrious recognition by winning a Silver Stevie® Award at the 2025 International Business Awards. This accolade was awarded in the Customer Service Solution category, highlighting the significant impact of their innovative approach to customer engagement.

The International Business Awards are known internationally as a premier program that honors outstanding achievements in business across the globe. This year, the awards attracted a record number of nominations from individuals and organizations in 78 different countries and territories, showcasing the competitive nature of the event.

Startek® was acknowledged specifically for its Generative AI platform, an advanced tools designed to enhance customer service operations. This enterprise-grade solution is a game changer, enabling quicker resolutions and better personalization while also equipping agents with real-time guidance across various communication channels – voice and digital alike. The integration of this platform with existing customer experience (CX) stacks allows brands to maintain a consistent quality of service, reduce operational effort, and improve overall customer outcomes.

Abhinandan Jain, the Chief Digital Officer at Startek, stated, "Winning the Silver Stevie for customer service solution reflects how a human-centric approach to intelligent technology delivers measurable impact. With Startek Generative AI, technology supports people—empowering agents with real-time guidance and giving customers faster, more accurate answers. The result is higher first-contact resolution and customer satisfaction, shorter handle times, and lower costs to serve. Our priority remains responsible, enterprise-ready innovation that scales empathy and performance."

The recipients of the Stevie Awards are chosen based on collective scores given by over 250 judges from around the globe, who evaluated the nominations during the judging phase conducted from May to July this year.

Stevie Awards President Maggie Miller praised the 2025 winners for their aspiration and achievements. She stated, "The 2025 International Business Awards have set a new benchmark for excellence. Our winners have demonstrated remarkable ambition and achievements in reaching their goals. We congratulate them on their well-earned recognition and look forward to their participation in the award ceremony in Lisbon on October 10."

Stevie Awards are conferred in various categories, including the Asia-Pacific Stevie Awards and The American Business Awards®, among others, recognizing outstanding performances across all sectors globally. Each year, more than 12,000 nominations are submitted across over 70 countries, celebrating exceptional organizational achievements.

About Startek

Startek® has been a leader in customer experience management for over 35 years, delivering innovative digital transformation and CX solutions. They operate in 13 countries, employing about 38,000 associates dedicated to enhancing customer interactions through empathy, operational prowess, and cutting-edge technology.

For those interested in learning more about Startek and their solutions, visit Startek's website or connect with them on LinkedIn at @Startek.

Conclusion

As Startek® continues to push the boundaries of what is possible in the realm of customer experience, this recognition only solidifies their commitment to excellence and innovation in the industry. With the capabilities of Generative AI and a transparent focus on human-centric service, Startek is well-positioned for future success in a rapidly evolving marketplace.