Epson Enhances TrueOrder KDS with Smart Features to Transform Restaurant Operations
Epson, a key player in technology innovation, has recently launched significant updates to its TrueOrder Kitchen Display System (KDS) software. This evolution aims to streamline operations for restaurants embracing digital solutions to enhance their efficiency. The new version offers advanced features like order-type management, allowing restaurants to categorize orders by dine-in, to-go, delivery, and catering seamlessly. Additionally, improvements in label customization enhance communication regarding item specifics to both customers and delivery personnel.
The growing reliance on digital tools in the food service industry is apparent, with many establishments looking to optimize their operations through simplified technology. The new KDS iteration offers an affordable and user-friendly option for restaurants seeking flexibility across multiple order scenarios and locations. As stated by Tessa Kohl, Epson America’s product manager, this release empowers restaurants by improving operational control and promoting efficient communication between staff, customers, and delivery drivers.
One notable success story stems from Pizza Nova, a family-run pizzeria chain in Ontario, Canada, which boasts over 150 locations. Danielle Elias, the VP of Business Operations, commended the new update's efficacy, saying, "With the new order filtering and print layout customization features, we can unlock considerable efficiency gains." The responsiveness and support from the Epson team only strengthened Pizza Nova's positive experience with the TrueOrder system.
In particular, the new label customization capabilities, which include bump-and-print layouts, facilitate clear identification of food items, ensuring that critical information is readily available. Moreover, the automated QR code generation feature builds on this by further streamlining order identification processes.
The latest update comprises TrueOrder KDS version 3.40 and TrueOrder KDS Configurator version 5.5.1, and existing users are encouraged to upgrade through their Epson representatives. This move represents a commitment from Epson to cater to the evolving demands of the restaurant industry, positioning their TrueOrder KDS as a transformative solution capable of addressing diverse operational challenges faced by restaurant operators today.
The release echoes Epson's larger mission as a global technology leader, striving to address societal challenges through innovative solutions across various sectors, including printing and manufacturing. Ultimately, with a focus on sustainable practices aiming for carbon negativity by 2050, Epson’s innovations extend far beyond technology, representing a commitment to creating a better world.
For more in-depth details, interested parties can visit Epson’s dedicated webpage for TrueOrder KDS solutions. As the industry continues to evolve, Epson is set to remain at the forefront, driving efficiency and innovation in restaurant operations worldwide.