Lincoln Financial: Setting the Standard in Annuity Illustrations for Seventh Year in a Row

Lincoln Financial: Setting the Standard in Annuity Illustrations



Consistently Recognized for Excellence


For the seventh consecutive year, Lincoln Financial has solidified its position as the premier provider of annuity illustrations, receiving the prestigious Pyramid of Communications Excellence award from DALBAR. This recognition is a testament to Lincoln Financial's commitment to creating client-friendly and informative illustration designs, which have revolutionized the way financial advisors present annuity options to their clients.

Since 2020, Lincoln Financial has maintained its status at the top, facilitated by a comprehensive redesign of their annuity illustrations. The company’s focus has been on making the layout cleaner, using more approachable language, and incorporating vibrant colors, all aimed at enhancing client engagement and understanding.

Innovative and Intuitive Design


The company's illustrations stand out due to their innovative approach, featuring intuitive labeling that tells a compelling story during client discussions. The overall design differentiates Lincoln Financial in the annuity marketplace, with a well-organized presentation complemented by vivid color schemes and clear visualizations. This thoughtful design not only captures attention but also facilitates a deeper comprehension of annuity concepts and benefits among clients.

Lincoln Financial has also outclassed competitors by adding essential annotations and a key terms section to clarify the inner workings of annuities. This educational feature enables financial advisors to provide thorough explanations, ensuring that clients feel informed and confident about their financial decisions. As Dan Herr, the Senior Vice President of Annuity Product Management at Lincoln Financial, noted, "Our mission is to deliver an exceptional experience that empowers both financial professionals and their clients to navigate our annuity offerings with confidence."

Commitment to Improvement


In response to evolving customer needs, Lincoln Financial continually adapts its offerings to provide clarity and create a seamless experience throughout the evaluation process. This adaptability demonstrates their dedication to customer satisfaction and commitment to continuous improvement.

DALBAR’s evaluation included illustrations from 11 leading companies within the industry, and Lincoln Financial achieved the top score of 88.80. This score is significantly higher than that of its nearest competitor, exceeding it by 7.75 points, and surpassing the industry average by an impressive 15.91 points. Such metrics reinforce Lincoln Financial’s leadership position in this segment of the financial services market.

Who is DALBAR?


For over 50 years, DALBAR has been a leading independent research firm within the financial services sector. Renowned for its rigorous analysis and evaluations, DALBAR specializes in understanding the needs and concerns of investors and financial professionals. They provide actionable insights that help firms refine their products and enhance their communication strategies. DALBAR’s awards are recognized as marks of excellence, establishing benchmarks for quality in the financial services arena.

In summary, as Lincoln Financial continues to set the standard for annuity illustrations, its commitment to innovative design, client engagement, and ongoing improvement is shaping the future of the industry. With their leadership firmly established, they remain a pivotal player in helping clients understand and evaluate their financial options.

For more information, follow Lincoln Financial and DALBAR on LinkedIn.

Topics Financial Services & Investing)

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