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NeighborHealth's Remarkable Achievement in 2026

NeighborHealth, a prominent community health system in Massachusetts, has recently been recognized as a Top Workplace by USA TODAY for 2026, a significant national accolade celebrating organizations that prioritize employee engagement and foster a thriving workplace culture. This recognition comes as a testament to NeighborHealth’s consistent efforts to create an inclusive environment where employees feel valued and empowered.

In a statement made by Jamie Hazard, President and CEO of NeighborHealth, he expressed the importance of this award as it stems directly from employee feedback. According to Hazard, the organization’s workforce of 1,700 team members embodies a collective commitment to delivering high-quality, compassionate care. This is achieved by nurturing a workplace that not only supports but also empowers its staff.

Supportive workplace cultures are particularly crucial in the healthcare sector where employee morale directly influences patient care outcomes. By focusing on community, connection, and shared mission, NeighborHealth ensures that its employees are well-prepared to provide exceptional service to patients. The organization’s principle of prioritizing staff satisfaction reflects in its innovative care model tailored to meet the diverse needs of patients, particularly in low-income and immigrant communities.

NeighborHealth offers a comprehensive range of services that include primary care, emergency care, and specialty services such as behavioral health, dental care, and pharmacy. By addressing social determinants of health, NeighborHealth seeks to eliminate disparities and improve health outcomes for marginalized populations. The organization’s philosophy is predicated on understanding that better-supported employees lead to better patient experiences.

The evaluation for the USA TODAY Top Workplaces award was based on a confidential employee survey conducted by Energage, a notable HR research firm. Employee responses helped gauge workplace experiences in key areas that are indicative of high-performing organizations. Energage has been behind the Top Workplaces program since its inception in 2006, analyzing authentic employee feedback through various metrics.

Simultaneously, Eric Rubino, CEO of Energage, commented on the significance of the award, highlighting that it serves as a credible indicator of a company’s commitment to a people-first culture. The USA TODAY marquee signals to prospective employees and customers that NeighborHealth is an organization that genuinely values its people.

The Top Workplaces recognition serves to honor organizations with 150 or more employees that foster exceptional, people-centric environments. This year, over 42,000 organizations were invited to participate in the survey, underscoring the competitive nature of these awards.

About NeighborHealth

NeighborHealth, previously known as East Boston Neighborhood Health Center, stands as one of the largest Federally Qualified Health Centers in the United States and the most expansive community-oriented health system in Massachusetts. The center has provided essential healthcare services for over 50 years, annually helping around 120,000 individuals. Following a strategic merger in 2020, NeighborHealth expanded its operational footprint and service offerings, now extending its reach to serve residents of Boston’s South End and Roxbury neighborhoods.

Ensuring equitable healthcare access while addressing social equity gaps is a priority for NeighborHealth. Being recognized as a top workplace is more than an accolade; it signifies the organization’s commitment to continuous improvement in both patient care and employee satisfaction, setting a benchmark in the healtchare industry.

For more information about NeighborHealth's services and initiatives, please visit www.neighborhealth.com.