#Netherlands #Diebold Nixdorf #North Canton #Geldmaat

Diebold Nixdorf Partners with Geldmaat to Boost Cash Services

Diebold Nixdorf, a global leader in banking and retail solutions, has recently taken a significant step in strengthening its partnership with Geldmaat, a renowned consumer financial services provider based in the Netherlands. This strategic collaboration, which has spanned over a decade, aims to deliver enhanced cash access for consumers through comprehensive Managed Services for ATMs (Automated Teller Machines) and cash systems.

Expanding ATM Services for Accessibility

The extended partnership will see Diebold Nixdorf manage a total of over 1,800 ATMs and cash systems across the Dutch market. This initiative aligns with Geldmaat's commitment to ensuring that cash services remain accessible to everyone, regardless of their circumstances. The services provided will include helpdesk and monitoring support alongside maintenance and repair operations aimed at maintaining ATM reliability and efficiency.

Geldmaat's primary objective is the provision of reliable cash services, particularly for vulnerable consumers. This includes individuals with visual impairments or mobility challenges as well as those with limited digital literacy. By ensuring the accessibility of cash services, Geldmaat emphasizes its mission to serve the entire demographic spectrum of the Dutch society.

The Role of Technology in Service Improvement

The collaboration introduces Diebold Nixdorf’s latest innovations, including the DN Series® cash recycling ATMs. These machines not only enhance the availability of cash for consumers but also aim to optimize operational performance. The deployment of this technology is expected to significantly streamline the cash services provided to the public.

In addition to the off-site ATMs, Geldmaat offers dedicated facilities where various cash-related services are provided within secure and accessible environments. This dual approach ensures that consumers can rely on both traditional ATM services and in-person assistance when needed.

Comments from Key Executives

Peggy Corstens, CEO at Geldmaat, noted that collaboration is crucial to the organization’s function. She expressed excitement about the extended partnership, stating that it will help deliver on the goal of providing reliable cash services to all consumers in the Netherlands.

Joe Myers, Executive Vice President of Global Banking at Diebold Nixdorf, echoed these sentiments by emphasizing the importance of supporting customers in achieving their strategic objectives. He highlighted the pride in their long-term relationship with Geldmaat, stating that the enhanced Managed Services solutions and the new DN Series ATMs would create substantial value and innovation for both parties involved and, most importantly, for the consumers who rely on these services.

Financial Context

Geldmaat, which was initiated by three major Dutch banks, operates nearly 5,000 ATMs throughout the Netherlands for withdrawing and depositing both notes and coins. Every year, these ATMs facilitate nearly 150 million transactions, amounting to approximately 30 billion euros. This underscores the essential role that Geldmaat plays in the Dutch cash payments ecosystem.

Diebold Nixdorf’s market presence spans over 100 countries, allowing it to serve a broad spectrum of financial institutions and retailers. With around 21,000 employees worldwide, the company focuses on integrating digital and physical banking channels, providing secure and efficient solutions for millions of consumers daily.

This partnership marks a significant milestone not only for Diebold Nixdorf and Geldmaat but also for the consumers who will benefit from improved access to reliable cash services throughout the Netherlands. For more information on Diebold Nixdorf's offerings, visit their official website at www.DieboldNixdorf.com.