#Japan #Tokyo #Dive Inc. #Japanese support #HandsOn AI

Dive Strengthens Its Support for Foreign Talent Using AI

Dive Inc., a company focused on providing human resources services tailored to tourism facilities, has introduced AI-driven support solutions in partnership with HandsOn AI. This initiative aims to enhance the methods of assessing and selecting foreign talent while ensuring better integration into the Japanese workforce. The introduction of AI-powered role-playing scenarios and Japanese language proficiency measurements signifies a substantial step forward in the recruitment process.

Background of the Initiative

Historically, Dive has facilitated introductions between foreign workers and accommodation facilities. However, the company faced significant challenges in terms of effectively measuring candidates' Japanese language skills. Each candidate previously required approximately 30 minutes of one-on-one interviews, which proved to be inefficient as the demand for foreign talent rose.

The existing method created inconsistencies in evaluation across different interviewers and put an undue burden on staff handling the assessments. Additionally, the required conversation skills varied by the type of accommodation facility, necessitating a tailored training approach instead of a one-size-fits-all model. This prompted Dive to seek innovative solutions for enhancing the skill assessment process.

The Two AI Services Introduced by Dive

1. AI Role-Playing for Foreign Talent

The AI role-playing service provided by HandsOn AI allows Dive to customize conversation practice tailored to each accommodation facility's unique requirements. This flexibility enables Dive to offer training that corresponds directly with practical, job-related scenarios such as customer service interactions, making the learning experience more relatable and effective. Facilities can create on-demand role-play scenarios to better prepare foreign workers for real-world situations they will encounter in their roles.

2. Japanese Language Proficiency Measurement

This service dramatically reduces the human resources involved in evaluating candidates. Previously, Dive managed around 130 individual assessments via lengthy interviews. The new system streamlines this process, enhancing standardization and efficiency in recruitment. Moreover, it provides quantifiable data on candidates’ speaking abilities, highlighting strengths that conventional Japanese Language Proficiency Tests (JLPT) do not measure. This added visibility gives accommodation facilities confidence in the immediate capabilities of the candidates being recommended for positions.

Future Prospects

Looking ahead, Dive aims to transcend mere talent placement. The company's strategy involves continuously refining its education support systems powered by AI, ensuring that both foreign talent and receiving accommodation facilities derive mutual benefits. By improving the educational framework, Dive aspires to foster a sustainable support ecosystem that aligns with the evolving landscape of the Japanese tourism industry.

About HandsOn AI

Based in Koto City, Tokyo, HandsOn AI provides specialized services for language learning and proficiency assessment for foreign talent. Its flagship product, the AI Japanese Speaking Test, is designed to evaluate speaking skills in a convenient online format, adhering to the CEFR guidelines. Candidates can complete the test on their PC or smartphone in approximately 20 minutes, receiving precise feedback on their conversational levels and speaking metrics.

About Dive Inc.

Dive Inc. is positioned at the forefront of addressing key challenges in Japan's tourist economy. It has played a pivotal role in solving labor shortages in the hospitality sector, successfully creating over 15,726 positions for tourism workers annually. The company has established partnerships with over 6,800 facilities across all 47 prefectures in Japan, showcasing its commitment to invigorating the tourism industry through effective human resource solutions.

Dive, alongside its group companies, works towards fostering a sustainable tourism ecosystem, promoting local revitalization, and nurturing talent in the hospitality sector, driven by the vision of creating a world where everyone can love their life.