#Japan #Minato #Oricon Survey #Nurse Seka #Kaigo Job Agent

Nurse Seka and Kaigo Job Agent Achieve Top Rankings

In the latest 2026 Oricon Customer Satisfaction Survey, conducted by Oricon ME, two prominent platforms, Nurse Seka and Kaigo Job Agent, emerged victorious. These services are provided by SMS Co., Ltd., headquartered in Minato, Tokyo. Nurse Seka specializes in recruitment for nurses, and Kaigo Job Agent focuses on the care sector. Both have been awarded the top spot for customer satisfaction in their respective categories — nurse job placement and care job placement.

Consistent Excellence

Nurse Seka has held its title as the top-ranked service in the nurse job placement category for four consecutive years, starting from 2023. Meanwhile, Kaigo Job Agent has secured the top ranking in the care job placement category for two years running, achieving this since 2025. Notably, in the nurse job placement survey, Nurse Seka ranked first across all evaluation items, showcasing an overall commitment to quality and service.

Evaluation Criteria

The evaluations for both surveys were based on several key criteria, such as ease of use, responsiveness of staff, the abundance and quality of job listings, and negotiation skills. For the nurse survey, 1,122 nurses aged 20 to 69 who had utilized recruitment services within the past seven years participated in the evaluation. Out of 13 companies surveyed, Nurse Seka was recognized as the best.

Nurse Job Placement Rankings

1. Nurse Seka - This platform not only provides excellent services but also ensures that it effectively addresses the ongoing challenges of nurse shortages across Japan, vital for preserving high-quality healthcare services.

The care job placement survey engaged 869 participants, also aged 20 to 69, from the care and welfare sectors, with Kaigo Job Agent leading the way against 11 competitors.

Care Job Placement Rankings

1. Kaigo Job Agent - This service emphasizes its mission to provide enduring job satisfaction and security, extending support even after the placement to ensure long-term retention in workplaces.

Commitment to Quality

According to Ken Yamamoto, Head of the Medical Career Division at SMS, receiving the top ranking for nurse job placements for four consecutive years is a tremendous honor. The team is dedicated to mitigating the disparities in nurse availability while ensuring continuous delivery of high-quality healthcare. Their mission includes providing opportunities for nurses to work in environments where they are most needed.

On the other hand, Yuichiro Shiozaki, Head of the Care, Nursery, and Disabled Welfare Career Division expressed gratitude for the recognition achieved by Kaigo Job Agent, emphasizing their mission to combat the shortage of welfare professionals while continuously enhancing the value of their services based on the needs of job seekers and employers alike.

2026 Oricon Survey Overview

Both surveys were conducted online, with strict sampling protocols ensuring the credibility of the findings. They focused on individuals who had used recruitment services within the last seven years to provide a reliable assessment of customer satisfaction.

The surveys were meticulously designed, with criteria that included various important satisfaction parameters, securing relevance and accuracy in capturing the experiences of those served.

Conclusion

Looking ahead, SMS intends to strengthen its offerings through Nurse Seka and Kaigo Job Agent, enhancing the matching of job seekers and employers while contributing to ongoing improvements in the quality of medical and care services in Japan. The focus remains on listening to customer feedback and adapting to meet the ever-evolving demands of the healthcare and care sectors.

For more information on Nurse Seka, visit Nurse Seka and for Kaigo, check Kaigo Job Agent.

About SMS Co., Ltd.

Founded in 2003 and listed on the Tokyo Stock Exchange, SMS Co., Ltd. has developed over 40 services aimed specifically at enhancing quality in a rapidly aging society. Their mission emphasizes building an information infrastructure that fosters improved quality of life for the elderly, demonstrating their commitment to societal contributions while being at the forefront of healthcare innovation.