Preventing Underground Damage: A Call to Action from Southwest Gas Ahead of National 811 Day

Understanding the Importance of Calling 811



As our communities grow and develop, it becomes increasingly vital to ensure that digging projects—whether it’s planting a tree, setting a fence post, or upgrading irrigation—are accomplished safely. With the upcoming National 811 Day on August 11, Southwest Gas urges homeowners, renters, and contractors to make a simple phone call: 811. This essential service not only promotes public safety but also aims to prevent damages and injuries associated with poorly executed digging tasks.

What is National 811 Day?



National 811 Day is a public awareness initiative that highlights the significance of contacting the local 811 service before undertaking any excavation activities. By calling this number or visiting call811.com, individuals can request to have underground utility lines accurately marked at no cost. When everyone adheres to this simple yet crucial step, it protects natural gas, electric, water, and other vital services from unnecessary harm.

The Numbers Tell a Story



In 2025, Southwest Gas facilitated around 980,000 requests for marking underground utility lines, reflecting a growing awareness and adherence to safety protocols among residents. Impressively, damages to natural gas infrastructure decreased by 4.5% compared to the previous year. Despite this progress, the data shows a worrying trend: a significant portion of damages stem from homeowners who opted to dig without reaching out to 811. Most incidents involved hand tools, which emphasizes the need for proper precautions before any digging begins.

Safe Digging Guidelines



To ensure personal and public safety, Southwest Gas provides several guidelines for residents and contractors before starting any digging project:
1. Hand Digging: If you are digging within two feet of newly marked lines, always hand dig to prevent accidental damage.
2. Use Blunt Tools: Opt for rounded shovels rather than sharp tools which can easily puncture utility lines.
3. Observe Visual Cues: Be alert for any signs such as soil changes or unexpected materials, which may indicate nearby utility lines.
4. Confirm Line Depth and Location: Don't make assumptions based on old markings; verify the current depth and location of utility lines.

In addition to these safety measures, Southwest Gas offers free damage-prevention training workshops throughout its service area. These sessions equip contractors, landscapers, plumbers, and homeowners with the knowledge about state-specific excavation requirements, safe digging best practices, and procedures for what to do if a utility line is struck. More details are accessible at swgas.com/damage-prevention-training.

Recognizing Natural Gas Leaks



In case of damage to a natural gas line, safety is paramount. Even if you are not a Southwest Gas customer, you should evacuate the area immediately and alert both 911 and Southwest Gas at 877-860-6020. Some signs that indicate a possible natural gas leak include:
  • - A pungent smell reminiscent of sulfur or rotten eggs.
  • - A hissing or roaring sound coming from the ground or appliances.
  • - Signs of dirt blowing, bubbling water, or areas of dead vegetation inexplicably nearby.

Conclusion



The message is clear: Before embarking on any projects that involve digging, reaching out to 811 can literally save lives and resources. For comprehensive digging practices and more about natural gas safety, visit swgas.com/dig-safe.

In understanding the protocols around safe digging and upkeep of essential services, we contribute not only to personal safety but also to the overall wellbeing of our communities. As we approach National 811 Day, let’s commit to safety together—after all, a safe dig is a smart dig.

Topics Policy & Public Interest)

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