Synchrony Partners with Dental Intelligence to Transform Dental Payment Solutions

Synchrony and Dental Intelligence Partner for Seamless Dental Payments

Synchrony, a prominent name in consumer finance, has joined forces with Dental Intelligence, a leading patient relationship management platform, to streamline payment and marketing solutions for dental practices. This partnership aims to enhance financial conversations within clinics, making it easier for providers to manage patient financing and boost overall administrative efficiency.

As of July 23, 2025, more than 9,000 dental practices will benefit from this collaboration, which includes the integration of Synchrony's CareCredit financing options directly into Dental Intelligence's comprehensive communication tools. By simplifying how practices handle patient financing, the partnership is set to revolutionize the dental industry.

Enhancing Patient Experience

The integration allows dental providers to offer CareCredit to their patients more intuitively. With features like automated payment communications, appointment reminders, confirmations, and detailed metrics and reporting, practices can optimize their operations and enhance interactions with patients. According to Sonia Williams, Senior Vice President and General Manager at Synchrony, many dental providers have expressed challenges in incorporating financial conversations into their everyday workflows. This partnership seeks to address those challenges by providing the right information to patients at the right time, ultimately easing patient understanding of available financing options.

"Our goal has always been to create a seamless experience for both providers and patients," said Williams. "By simplifying the integration process, we can strengthen care practices, ensuring patients receive the necessary care even when insurance coverage falls short."

A Comprehensive Solution

With this new capability, providers can quickly determine whether a patient is preapproved or holds a CareCredit card, thereby facilitating smoother financial transactions during the care journey. The partnership represents a significant advancement for Dental Intelligence in its mission to foster ideal patient experiences. "We're committed to helping dental practices grow, and by bringing CareCredit's functionalities into our platform, we can actively inform patients about alternative payment methods while supporting clinical staff's administrative needs," shared Marty Ostermiller, Chief Operating Officer at Dental Intelligence.

Innovation and Growth in Dental Financing

Synchrony has long been a leader in consumer lending, boasting almost a century of experience, and it has offered CareCredit for over 35 years in the dental space. This extensive history is reflected in its acceptance among more than 285,000 providers, including 80% of dental practices across the U.S.

The partnership between Synchrony and Dental Intelligence underscores a commitment to harnessing innovative technology for enhanced patient-provider relationships and improved practice operations. With over 40 established collaborations with healthcare software solutions, Synchrony is poised to further ease financing discussions, facilitating better healthcare services for millions.

For further details about this exciting partnership and to learn how it can benefit you as a dental provider or patient, visit www.CareCredit.com.

As Synchrony continues to gain recognition as a top employer in the nation, it's evident that their dedication to improving financial accessibility and customer service is paving the way for a brighter future in healthcare finance.