Sohar Health Partners with Mindful Health Solutions to Enhance Patient Experience
In a significant advancement for behavioral healthcare management, Mindful Health Solutions has announced a strategic partnership with Sohar Health, a leading provider of verification and eligibility determination services. This collaboration is set to transform the way patients interact with their healthcare processes, particularly in terms of insurance verification and benefits assessment. With Mindful Health Solutions actively serving states such as California, Texas, and Washington, the urgency to enhance patient experience has never been greater. The need to provide clear, accessible, and timely information regarding insurance eligibility is crucial, especially considering the diverse range of services offered by Mindful Health.
Founded nearly 15 years ago, Mindful Health Solutions has positioned itself at the forefront of psychiatric care. The organization has evolved from its origins as a TMS (Transcranial Magnetic Stimulation) provider into a comprehensive behavioral health group. This development includes advanced treatments such as Esketamine and Ketamine Infusion Therapy aimed at addressing complex mental health challenges. With an expansive repertoire of services tailored for patients struggling with treatment-resistant depression and various other mental health disorders, Mindful Health Solutions stands as a beacon of hope for many.
The new partnership with Sohar Health introduces advanced technology for insurance verification, a service that has become increasingly vital as Mindful Health manages more than 16,000 patient appointments each month. As the complexity of insurance policies grows and the demand for clarity in financial aspects rises, having precise and timely eligibility insights has become paramount. Sohar Health's verification solutions allow Mindful Health Solutions to automate and streamline its insurance processes, achieving an impressive automation rate of 94.17%. This efficiency ensures that responses are provided in seconds, greatly enhancing the patient intake experience.
Justin Hake, VP of Operations at Mindful Health Solutions, emphasized the advantages offered by Sohar Health's technology. He remarked that traditional Electronic Health Record (EHR) systems often struggle with the specifics of different payer policies. Sohar’s innovative approach integrates seamlessly with existing systems, requiring minimal adjustments, and provides the accuracy needed to improve service delivery and operational efficiency.
Prior to partnering with Sohar, Mindful Health Solutions utilized various third-party tools for patient intake and eligibility verification. However, the limitations of these tools became evident as the demand for accurate insurance information increased. Critical aspects such as copays, deductibles, and other insurance-related parameters need to be captured consistently to ensure efficient clinic operations and smooth claims processing. The collaboration has focused on creating a user-centric integration that simplifies operational complexities.
Dr. Ashish Mandavia, CEO and Co-Founder of Sohar Health, commented on the partnership, stating that Mindful Health Solutions embodies innovation in healthcare. He expressed pride in providing the necessary resources to support their mission of enhancing patient care amidst intricate insurance landscapes. In meeting this challenge, the collaboration sets a precedent for similar organizations to streamline operations while prioritizing patient needs.
As a result of this partnership, Mindful Health Solutions expects to experience better billing transparency and a reduction in manual eligibility verification processes. This not only facilitates medical care through enhanced efficiency but also aids in expanding access to patients who may have previously faced barriers to obtaining advanced psychiatric treatments due to cost or insurance complications.
In conclusion, the partnership between Sohar Health and Mindful Health Solutions represents a transformative step in the evolution of behavioral healthcare. As both organizations continue to push the boundaries of patient care, they are paving the way for a healthcare model centered on accessibility, transparency, and comprehensive support for mental health patients. To explore further details regarding Sohar Health’s innovative solutions, visit soharhealth.com for more insights.
Founded nearly 15 years ago, Mindful Health Solutions has positioned itself at the forefront of psychiatric care. The organization has evolved from its origins as a TMS (Transcranial Magnetic Stimulation) provider into a comprehensive behavioral health group. This development includes advanced treatments such as Esketamine and Ketamine Infusion Therapy aimed at addressing complex mental health challenges. With an expansive repertoire of services tailored for patients struggling with treatment-resistant depression and various other mental health disorders, Mindful Health Solutions stands as a beacon of hope for many.
The new partnership with Sohar Health introduces advanced technology for insurance verification, a service that has become increasingly vital as Mindful Health manages more than 16,000 patient appointments each month. As the complexity of insurance policies grows and the demand for clarity in financial aspects rises, having precise and timely eligibility insights has become paramount. Sohar Health's verification solutions allow Mindful Health Solutions to automate and streamline its insurance processes, achieving an impressive automation rate of 94.17%. This efficiency ensures that responses are provided in seconds, greatly enhancing the patient intake experience.
Justin Hake, VP of Operations at Mindful Health Solutions, emphasized the advantages offered by Sohar Health's technology. He remarked that traditional Electronic Health Record (EHR) systems often struggle with the specifics of different payer policies. Sohar’s innovative approach integrates seamlessly with existing systems, requiring minimal adjustments, and provides the accuracy needed to improve service delivery and operational efficiency.
Prior to partnering with Sohar, Mindful Health Solutions utilized various third-party tools for patient intake and eligibility verification. However, the limitations of these tools became evident as the demand for accurate insurance information increased. Critical aspects such as copays, deductibles, and other insurance-related parameters need to be captured consistently to ensure efficient clinic operations and smooth claims processing. The collaboration has focused on creating a user-centric integration that simplifies operational complexities.
Dr. Ashish Mandavia, CEO and Co-Founder of Sohar Health, commented on the partnership, stating that Mindful Health Solutions embodies innovation in healthcare. He expressed pride in providing the necessary resources to support their mission of enhancing patient care amidst intricate insurance landscapes. In meeting this challenge, the collaboration sets a precedent for similar organizations to streamline operations while prioritizing patient needs.
As a result of this partnership, Mindful Health Solutions expects to experience better billing transparency and a reduction in manual eligibility verification processes. This not only facilitates medical care through enhanced efficiency but also aids in expanding access to patients who may have previously faced barriers to obtaining advanced psychiatric treatments due to cost or insurance complications.
In conclusion, the partnership between Sohar Health and Mindful Health Solutions represents a transformative step in the evolution of behavioral healthcare. As both organizations continue to push the boundaries of patient care, they are paving the way for a healthcare model centered on accessibility, transparency, and comprehensive support for mental health patients. To explore further details regarding Sohar Health’s innovative solutions, visit soharhealth.com for more insights.
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