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ServicePower's Strategic Acquisition of Inveniam

In a significant move that is set to reshape the field service management landscape, ServicePower, a leader in field service management software, has announced the acquisition of Inveniam, a trailblazer in AI-powered visual analysis technology based in France. This strategic acquisition, finalized on May 6, 2025, highlights ServicePower's commitment to driving innovation within the field service industry, leveraging advanced technology to enhance operations across various sectors.

Inveniam specializes in providing state-of-the-art visual intelligence solutions tailored for enterprises in the telecommunications, utilities, and infrastructure domains. By employing cutting-edge AI and computer vision techniques, Inveniam empowers companies to perform real-time quality assurance and operational assessments. This integration will enable field technicians to make more informed decisions while conducting their tasks, enhancing both efficiency and service quality on the ground.

According to Frank Gelbart, CEO of ServicePower, this acquisition marks not just a partnership, but a transformative milestone that will allow them to introduce a new level of intelligence into field operations. Gelbart emphasized the potential for smarter decision-making, real-time diagnostics, and improved service delivery outcomes, which are pivotal in the competitive landscape of field service management.

Ahmed Ghorbal, the founder and CEO of Inveniam, further highlighted the significance of this collaboration. He expressed his enthusiasm for joining forces with ServicePower, asserting that their combined efforts will revolutionize field operations through Vision AI. Ghorbal envisions a future where complex field data transforms into scalable, actionable intelligence, significantly enhancing operational efficiency.

Enhancing Field Operations with AI Technology
The integration of Inveniam’s technology into ServicePower’s platform will provide customers with a plethora of benefits. For instance, AI-powered visual data capture and analysis will automate processes ranging from fiber optic installation checks to real-time asset condition monitoring. This automation is expected to drive higher first-time fix rates, minimize the need for manual oversight, and bolster predictive service models, leading to a more efficient operational framework.

In the coming months, ServicePower plans to roll out dedicated solutions customized for key sectors, including telecommunications, utilities, and complex infrastructure. By harnessing Inveniam’s innovative technology, ServicePower is poised to offer unparalleled service enhancements and maintain its competitive edge in the market.

ServicePower at a Glance
ServicePower has established itself as a global frontrunner in AI-driven field service management software. The company focuses on helping enterprise organizations optimize operational efficiencies, ultimately delivering significant cost savings. Their comprehensive solutions, which include features like real-time scheduling and intelligent automated contractor dispatch, contribute to enhancing customer and employee experiences alike. Trusted by Fortune 500 clients such as GE Appliances, LG, and AIG, ServicePower’s cloud-based platform stands out for its ability to manage both employed and contracted workforces effectively, fostering improved first-time fix rates and swift return on investment.

As the field service industry continues to evolve, ServicePower's acquisition of Inveniam is anticipated to set new standards in operational excellence and customer satisfaction. With a commitment to integrating advanced technologies, ServicePower is not only enhancing its service offerings but is also taking a significant leap towards a smarter, more autonomous future in field service management.

For more information about ServicePower and its innovative solutions, please visit their website at servicepower.com.