#Japan #Kyoto #Oricon Survey #Online Printing #Graphic Company

Graphic Achieves Top Ranking in Customer Satisfaction

In an impressive feat, Graphic Co., headquartered in Fushimi-ku, Kyoto, has once again been recognized for excellence in customer satisfaction by securing the top spot in the "2025 Oricon Customer Satisfaction Survey for Online Printing Services." This marks the third time the company has received this prestigious accolade, having previously achieved this status in 2019 and 2020.

The Oricon Customer Satisfaction Survey is a unique assessment conducted by Oricon Inc., a prominent company based in Minato-ku, Tokyo. This survey evaluates customer satisfaction across various sectors, including online printing services. The rankings are compiled based on responses from users who have utilized printing services for business purposes within the last three years. Participants are required to have ordered print products and confirmed their quality upon receipt.

In this latest survey, Graphic's online printing service, known as "印刷の通販® グラフィック" (Print Online Graphic), excelled in several key categories. It received top scores in six out of eight evaluation criteria, including product variety, order handling, quality, delivery time, cost performance, and support systems. Furthermore, it emerged as the leader in separate product categories for both flyers and posters.

Understanding Online Printing Services

Online printing service refers to the electronic ordering and data submission process for printed materials, facilitated through websites. Unlike traditional printing companies where clients interact directly with sales staff, online printing offers a streamlined procedure that allows customers to manage orders and submit data entirely online. This model provides the convenience of ordering from home or the office, often with lower costs and shorter turnaround times compared to conventional methods.

At Graphic, orders can be placed 24/7 online. Orders received by 11 AM are printed and dispatched on the same day, enabling timely delivery particularly across the Kanto region, where customers can expect their printed materials as soon as the next day.

Graphic provides an extensive range of products and an impressive selection of print materials and processing options, ensuring that every customer's needs are met. Their variety of printing paper stands out as one of the industry's best, catering to diverse preferences and specifications.

Additionally, the company offers free design templates and support for printing data submissions, implementing innovative solutions to enhance the user experience. Graphic remains committed to its core brand promise: providing high-quality printing at competitive prices and is grateful to its customers for their continued support.

About Graphic Co.

Founded in November 1989, Graphic Co. is driven by the philosophy of contributing to societal progress through information technology and communication. Committed to delivering valuable services through both printing and creative endeavors, the company consistently aims to fulfill their customers' needs with meticulous service and high-quality print products, earning accolades even from professional designers.

Contact Information:
Company Name: Graphic Co.
CEO: Noharu Nishino
Location: 33 Shimo Toribatashi Higashiserikawa-cho, Fushimi-ku, Kyoto, 612-8395
Capital: 950 million yen
Website: Graphic

Conclusion

As Graphic Co. maintains its commitment to enhancing customer satisfaction through quality products and exceptional service, it continues to set a high standard in the online printing industry in Japan. The recognition from the Oricon survey reaffirms the importance of customer feedback in driving improvements and innovations in digital printing solutions.