Coheso Memory: Transforming Legal Requests into Lasting Knowledge for In-House Teams
Coheso, a prominent platform designed to enhance the workflow of in-house legal teams, recently made waves in the legal tech space with the launch of its new feature, Coheso Memory. This advancement redefines the way legal requests are managed by not just providing answers but also capturing and preserving the reasoning behind those decisions, effectively transforming them into lasting institutional knowledge for organizations.
In the fast-paced environment of corporate law, in-house legal teams often face the challenge of making numerous judgment calls each year on a wide range of legal inquiries. Traditionally, these decisions are logged in a very informal manner, typically retained by the attorneys involved without a structured way of later accessing them. As a result, valuable insights can become obscured as teams evolve, reorganize, or shift focus. Coheso Memory addresses this issue by formalizing the documentation process without requiring attorneys to stop what they are doing to file away information manually.
Coheso Memory works by observing the resolutions of various legal requests and determining which decisions are significant enough to be archived as positions. Each position not only carries the specific answer but also the rationale, conditions, and exceptions that guided the decision. This rich context becomes invaluable when similar questions arise in the future, enabling legal staff to access precedents effortlessly. Unlike typical knowledge bases that merely catalog answers, Coheso Memory retains the nuanced details that make those answers applicable and useful, streamlining the process significantly.
Fred Braunstein, Director and Principal Counsel at Taskrabbit, commended Coheso’s innovative approach, emphasizing how it allows legal teams to learn from their daily activities systematically. He noted, "I'm incredibly excited about the unique approach Coheso has taken with Memory, which is designed to learn from how our team resolves requests, give the legal team control over what's learned, and automatically surface that guidance when similar matters come up." This sentiment reflects the growing recognition of the need for legal teams to leverage their collective wisdom better and ensure that knowledge is not lost over time.
The system encourages a process akin to the accumulation of legal precedents seen in case law. By tracing the development of legal positions and understanding the context behind them, in-house teams can adapt their strategies more effectively. When business needs shift and legal positions need updating, Memory documents these changes and the reasons for them, allowing the department's collective judgment to evolve continuously.
Aditya Rathod, Chief Technology Officer at Coheso, highlighted that substantial engineering efforts went into determining whether a resolved legal request should transmute into a repeatable position. The guidance provided automatically by Memory is only implemented once approved by an attorney, allowing for a balance between automation and oversight.
Coheso Memory is part of a broader push by the company to leverage artificial intelligence in enhancing legal operations, including integrating with popular platforms like Slack, Teams, Outlook, and Gmail. By making Coheso the primary record for legal work, the platform aims to streamline processes and make legal guidance more accessible.
As organizations continue to navigate the complexities of legal compliance and decision-making, solutions like Coheso Memory represent a progressive leap towards optimizing in-house legal workflows. The ability to transform resolved inquiries into actionable knowledge not only enhances efficiency but also equips legal teams to respond more dynamically to emerging challenges in the legal landscape. For those interested in a closer look at this innovative offering, demos are available on the Coheso website.