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Brückner Enhances Remote Service Capabilities with Secomea

In a significant move towards improving operational efficiency and cybersecurity, Brückner Servtec has entered into a partnership with Secomea, a leading provider of secure remote access solutions. This collaboration is set to strengthen remote access capabilities across Brückner's global operations, particularly in the plastic and packaging industry.

The Need for Improved Remote Services

As industries evolve, the demand for efficient remote diagnostics and machine support is becoming increasingly vital. Brückner Servtec, well-known for its commitment to superior service, recognized the necessity for a robust solution that would combine efficiency with security.

Choosing Secomea for Secure Integration

After an extensive vetting process of various suppliers, Brückner selected Secomea based on its unique integration capabilities with Azure B2C and direct tunneling features, which facilitate smooth operation from their ticketing systems. This decision emphasizes Brückner's dedication to investing in technology that enhances both productivity and security standards.

Sebastian Lange, CEO of Brückner Servtec, highlighted the importance of this partnership by stating, "Our aim is to continually enhance our service capabilities by employing the most secure and effective solutions available to our clients. Secomea's deep integration features and established security framework cater precisely to our requirements."

Implementation of Innovative Tools

The implementation of this partnership is currently underway, with collaborative efforts between Brückner's internal teams and Secomea's solution designers. Their goal is to ensure all technical specifications are met without compromising the unique operational dynamics of Brückner Servtec.

Maria-Sofie Heitauer, Project Manager of Digitalization at Brückner, expressed enthusiasm about the integration, saying, "Our clients expect us to provide exemplary services, and with Secomea's technology, we are poised to enhance our remote support functionalities significantly. This aligns perfectly with our initiative to reinforce cybersecurity, especially in today's ever-evolving digital landscape."

Strengthening Customer Relations

This collaboration reflects Brückner’s commitment to leveraging advanced technology to drive innovation and add value to its clients around the world. By enhancing remote access capabilities, the partnership is likely to lead to increased customer satisfaction and confidence in the services provided.

About Brückner Servtec

Brückner Servtec is recognized as a reliable partner catering to the entire lifecycle of film stretching lines, offering a diverse array of service and upgrade solutions tailored to meet different operational needs.

About Secomea

Secomea stands at the forefront of secure remote access solutions, allowing industrial companies to manage their operations with efficiency and reliability. Trusted by numerous machine builders and manufacturers globally, Secomea guarantees seamless and secure connectivity.

Through this strategic partnership, Brückner Servtec and Secomea aim to set new standards in remote service capabilities and cybersecurity, enabling them to navigate the complexities of a digital industrial future with confidence.