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Consumers Energy's $5 Million Commitment to Support Michigan Families

As families across Michigan grapple with escalating costs across the board, Consumers Energy has responded decisively by allocating $5 million to assist customers and strengthen communities throughout the state. This initiative comes as a pressing solution to the broader financial challenges faced by many households as they navigate the difficult economic landscape of 2026.

Consumers Energy, the largest energy provider in Michigan, has been a longstanding partner in ensuring that energy remains affordable and accessible to its customers. This new investment emphasizes the company's commitment not only to reactive measures in times of crisis but also to proactive support designed to mitigate future challenges. Lauren Snyder, the Senior Vice President and Chief Customer and Growth Officer at Consumers Energy, articulated the company's philosophy succinctly: "Affordable energy is a promise we make to our customers. Our customers are facing real pressure in their everyday lives, and we believe energy shouldn't add to that burden."

The allocation of funds will be implemented through a variety of channels including direct assistance programs and partnerships with community agencies dedicated to helping families manage their energy costs. Consumers Energy has strategically partnered with several local organizations such as United Way South Central Michigan, The Salvation Army, and THAW (The Heat and Warmth Fund) among others to ensure the funds reach those most in need effectively.

In addition to financial support, Consumers Energy is encouraging customers to take advantage of available resources designed to help manage their energy bills. The newly launched My Personalized Offerings tool simplifies the process by matching customers with appropriate payment assistance resources and energy-saving programs, further enhancing affordability in a challenging economic climate.

"When our customers are making hard choices at the kitchen table, energy should not be one of them," Snyder added, reflecting the company’s ongoing dedication to ensuring its customers feel supported amid growing economic strains. By providing these resources, Consumers Energy aims to empower its customers to make informed decisions without the stress of overwhelming energy costs encumbering their daily lives.

Throughout the year, Consumers Energy plans to continue enhancing its initiatives aimed at customer support. Affordability is not merely a standalone effort; it is integrated into every aspect of the company’s operations, from how they engage with clients to the development of community-centric programs.

For those in need of assistance, a simple call to 2-1-1 can connect Michiganders with local nonprofits capable of providing crucial support ranging from energy bill help to food and shelter solutions. Similarly, information regarding managing energy bills can be accessed through ConsumersEnergy.com/Assistance, where families can also discover energy-saving resources that fit their needs.

With this significant investment, Consumers Energy is clearly reinforcing its commitment to standing with Michigan residents, recognizing that during difficult times, it is more critical than ever to act with intention and purpose. As we embark on this new year, Consumers Energy is showcasing its dedication to creating a reliable energy future where families can sustain well-being without the constant burden of rising costs related to essential services.

The initiative marks a pivotal moment in Consumers Energy’s approach to affordability in Michigan, ensuring that families can continue to count on them as a steadfast ally in managing their energy costs effectively. This commitment not only supports those in immediate distress but also sets a precedent for future engagements between Consumers Energy and the communities it serves, indicating a lasting investment in the social fabric of Michigan.