Carefeed Launches New Tech Hub in Chicago to Revolutionize Senior Care Operations

Carefeed Opens Chicago Tech Hub to Power the Future of Senior Care

Carefeed, a frontrunner in revolutionizing operations within the senior living industry, has officially launched a new technology hub in Chicago. This strategic move aims to leverage the city's burgeoning tech talent to elevate the delivery of senior care services through innovative solutions and artificial intelligence (AI).

The decision to establish a presence in Chicago underscores Carefeed's commitment to improving the operational efficiency of senior living communities, which often rely on outdated practices such as paper documentation and manual processes. Such traditional methods create inefficiencies, compliance risks, and staff burnout, which can hinder the quality of care provided to residents and the peace of mind of their families.

Lionel Barrow, Carefeed's Vice President of Engineering, stated, "Chicago's tech scene has emerged as one of the foremost in the country, attracting exceptional engineers capable of crafting the next generation of solutions. Our new facility will encourage collaborative efforts, fostering the development of AI-driven tools that are set to transform the senior care landscape."

As senior living organizations increasingly adopt Carefeed’s comprehensive platform, the new Chicago office will serve as a crucial site for engineering, product design, and further advancements in AI technology. This will help streamline communication, automate workflows, and enhance overall family engagement within senior communities.

“Investing in engineering excellence is paramount as we scale our operations,” remarked Terry Wall, Carefeed's CEO. “Our goal is to digitize and simplify communication and operational processes within senior communities. We believe that Chicago's remarkable talent pool and dynamic tech community are vital assets in accelerating our mission.”

In 2025, Carefeed was recognized as number 91 on the INC. 5000 list, showcasing it as one of the fastest-growing privately held companies in the United States. The new expansion in Chicago marks yet another pivotal step in Carefeed's strategy, emphasizing its dedication to pioneering AI-driven innovations and enhancing team collaboration, all aimed at enriching the care experience offered to residents.

Carefeed's platform replaces cumbersome paperwork, spreadsheets, and disconnected tools with a unified operational solution, benefitting numerous senior living and long-term care organizations across the U.S. and Canada. The system seamlessly integrates with existing electronic health records and human resource management systems, thus alleviating staff from tedious tasks and allowing them to concentrate on what truly matters: providing compassionate care and fostering connections with residents.

Ultimately, Carefeed emphasizes its identity beyond being a mere software company; it is a trust and dignity company. Its core mission is to remove obstacles and confusion in senior care environments, thus enabling communities to prioritize genuine care and connection. As the company embarks on this new chapter in Chicago, it reaffirms its commitment to enhancing the lives of seniors and ensuring that those who care for them have the tools they need to succeed.