ISR Launches Comprehensive CloudGate SKaaS for Security Key Solutions

ISR's Launch of CloudGate SKaaS

International System Research (ISR), based in Nakano, Tokyo, is proud to announce the official launch of its new subscription service, CloudGate SKaaS, effective from September 16, 2026. This comprehensive service will facilitate the design, procurement, delivery, and operational support for security keys compliant with passkeys, all under one umbrella.

Addressing Security and Operational Challenges

The backdrop for this offering lies in the increasing sophistication of phishing attacks and the rising threat of impersonation due to AI advancements. Businesses face major challenges managing passwords securely and effectively. With traditional passwords and some multi-factor authentication (MFA) solutions proving inadequate against these emerging threats, there is a growing recognition of the necessity for a more robust verification process.

However, while companies acknowledge the effectiveness of security keys, three major operational hurdles have hindered widespread adoption: the complexity of enterprise-wide deployment, daily management burdens, and adapting to organizational changes or lost keys. In response, ISR aims to smooth these operational kinks and rapidly establish a secure authentication infrastructure with CloudGate SKaaS.

Unique Features of CloudGate SKaaS

The CloudGate SKaaS service provides a seamless, one-stop solution that covers everything from consulting on security key selection to operational design and ongoing support. Initially based on a partnership with Yubico's YubiKey as a Service (YaaS), the service is strategically designed to cater to the specific needs of Japanese enterprises, featuring robust domestic support systems.

Comprehensive Support from Dedicated Teams

To ensure an optimal experience, ISR will offer support solely in Japanese, provided by Customer Success Managers (CSMs) and technical specialists. Starting with kickoff meetings and routine check-ins, the team will assist in verifying system integrations and configurations tailored to each company’s environment, thus facilitating a smooth onboarding experience.

Stable Supply and Flexible Operations

ISR has also secured a substantial domestic inventory, which mitigates risks related to procurement delays and international shipping costs. This ensures that additional security keys, as well as replacements for lost items, can be delivered promptly to designated locations within Japan.

Streamlined Initial Setup with Pre-Registered Kits

Leveraging an in-house developed pre-registration tool, ISR will manage the linking of user information to security keys and handle the initial PIN setup. Employees can start using the service immediately by merely changing their PIN upon first login, thereby significantly reducing the burden on internal administrators and facilitating broad company deployment.

Endorsement from Yubico

Yubico has expressed its strong support for the launch of CloudGate SKaaS. They believe that ISR's comprehensive approach—from providing YubiKeys to pre-kitting, delivery, and operational support—will create an environment where numerous companies can confidently implement and manage YubiKeys. The partnership aims to contribute significantly to the establishment of a more secure authentication landscape in the Japanese market.

Conclusion

ISR's CloudGate SKaaS represents a crucial advancement in simplifying security for businesses facing complex cyber threats. By addressing the barriers to effective security key deployment and integrating robust support systems, ISR is set to redefine how companies manage authentication in an increasingly digital world.

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About International System Research
Founded in 1993, ISR has engaged in web system development since the inception of the internet era. Currently, it focuses on the CloudGate service, which has successfully operated for over 15 years, serving around 1,400 contracts as of August 2026.

Contact Information
International System Research
Public Relations Team
4th Floor, Nakano Central Park East, 4-10-1 Nakano, Tokyo 164-0001
Tel: 03-5942-8315
Email: [email protected]