Change Agents Expands Senior Leadership Team
New York, Feb. 12, 2026 – Change Agents Technologies Inc., a pioneering software-as-a-service firm, is making strides to bolster its senior leadership team in response to the ever-increasing compliance obligations faced by businesses today. With the appointment of Kristi Diehl, CAMS, and Eric Medoff, J.D., LL.M., CAMS, as Managing Directors, the company is poised to enhance its compliance capabilities and offer strategic insights to organizations navigating complex regulatory landscapes.
In an era where compliance requirements are intensifying, businesses can quickly find themselves in jeopardy if they fall short of regulatory expectations. Factors such as weak money services business (MSB) compliance and unlicensed activities can be detrimental, potentially leading to the loss of banking partnerships, inhibiting growth, or attracting regulatory scrutiny. As Kristi Diehl mentions, "The expectation has shifted from whether a company has a compliance program on paper to whether that program actually works in practice." This shift highlights the need for organizations to not only establish compliance frameworks but also ensure their effectiveness in real-world applications.
Diehl's extensive experience, spanning over three decades, encompasses leadership roles in enterprise compliance, risk management, and operations. Her background as a former Chief Compliance Officer has uniquely positioned her to understand the intricacies of BSA/AML and OFAC programs. With her insights, Change Agents is ready to assist teams in streamlining the process of acquiring state-related licenses and moving beyond mere compliance exercises to build robust frameworks aligned with regulatory scrutiny.
On the other hand, Eric Medoff, also a Managing Director and Specialist in Sanctions, brings a wealth of experience from his work with the U.S. Government and Fortune 500 enterprises. He reiterates the broadened scope of sanctions regulations which now extend far beyond traditional financial institutions. Medoff cautions that "Illicit OFAC activity is increasing, and the Department of Justice continues to treat sanctions compliance as a top enforcement priority because it's tied to national security and global economic policy goals." For businesses looking to navigate these waters, having a well-structured approach to compliance is now more crucial than ever.
Furthermore, the Department of Justice maintains its focus on several areas, including drug trafficking and international trade, underscoring the serious implications of sanctions compliance for various sectors. Change Agents has been founded with the intention of narrowing the gap between compliance expectations and available tools, empowering legal and compliance teams to operate with clarity, confidence, and effectiveness.
Equipped with a state-of-the-art AI and automation platform, Change Agents facilitates streamlined compliance workflows. This technological backbone allows companies to efficiently manage their responsibilities while reducing costs and preventing any disruption to their operational momentum. As Michelle Ann Gitlitz, Co-founder and CEO of Change Agents, underscores, "We built Change Agents to give these teams time back, bring clarity to complexity, lower costs, and strengthen the humans at the center of this work."
The announcement of Diehl and Medoff’s appointments aligns perfectly with Change Agents' mission of delivering actionable and practical solutions for businesses facing regulatory challenges. With the right team and technology in place, companies can not only meet compliance requirements but can also harness compliance as a means of driving responsible growth in sectors such as fintech, digital assets, payments, and stablecoins.
The insights offered by Kristi and Eric mark a transformative step for Change Agents. With their combined expertise and the firm’s innovative approach, businesses can expect enhanced support as they navigate the complexities of compliance in a rapidly evolving regulatory landscape. For those embarking on new business ventures or seeking to expand their operations, Change Agents stands ready to deliver the clarity and support needed for success.
To learn more about Change Agents and their offerings, visit
www.changeagents.co.