Fabric Revolutionizes Virtual Healthcare with New Subscription-Based Concierge Services

On April 9, 2025, Fabric, a leading name in healthcare delivery and consumer experience, unveiled groundbreaking updates to its Virtual Care platform. These updates are set to transform how health systems, employers, payers, and digital health vendors engage with patients, addressing the demands of an evolving market. The highlights of this new, enhanced platform include a subscription model designed to offer continuous care, integrated lab testing options, and seamless interaction with electronic medical records (EMR).

New Subscription-Based Care Model

The most notable change is the introduction of a subscription-based care model, which enables healthcare providers to transition from traditional one-off visit structures to a more consistent and ongoing patient-provider relationship. This model not only promotes patient loyalty but also ensures improved healthcare outcomes through proactive care strategies. The subscription options position healthcare providers competitively against both tech giants and retail brands by delivering a consumer-grade experience.

Convenient and Integrated Lab Testing

To further enhance accessibility, Fabric has integrated at-home and in-person lab testing into its platform. Providers can select tests easily and deliver results directly through the Virtual Care interface. Patients benefit from having the choice of taking lab tests from the comfort of their homes with provided test kits or visiting one of Fabric's extensive network of nationwide lab partners. This feature is designed to streamline the testing process and improve convenience for patients while providing various payment options, including insurance support.

Seamless EMR Workflows

Embracing technology, Fabric has made it possible for care providers to maintain their usual EMR workflows without interruption. By embedding Fabric's functionality directly into the patient chart, physicians can access all necessary tools and documentation efficiently. This integration includes patient single sign-on (SSO) options, simplifying access and enhancing the overall user experience.

Enhanced Patient Experience

Alongside these functional upgrades, Fabric has significantly improved its digital interface. The updated experience not only guides patients to appropriate care more swiftly but also features advanced symptom search functionalities. Moreover, the platform includes search engine optimization (SEO)-friendly condition overview pages and a user-friendly registration process. These enhancements promote higher engagement and foster a more intuitive healthcare journey.

Commitment to Quality Care

These upgrades to Fabric's Virtual Care don't just represent a technological leap; they align with the company's commitment to addressing industry-wide issues like resource limitations and rising operational costs. Aniq Rahman, CEO of Fabric, emphasized that these innovative features are aimed at increasing the delivery speed and quality of care. "Fabric's legacy in virtual care has always focused on redefining patient-provider connections, and this new offering raises the bar further by expanding treatment options and streamlining processes," Rahman stated.

Conclusion

As the healthcare industry continues to navigate changes in patient expectations and market demands, Fabric's latest offerings stand out as a robust solution for healthcare organizations aiming to enhance their services. By providing tools that simplify care delivery and improve outcomes, Fabric empowers health systems, payers, employers, and consumers alike. With a commitment to innovative care delivery models, Fabric is undeniably paving the way for a more connected and efficient healthcare landscape. For more information, visit fabrichealth.com.