Smile Path Acupuncture Group Adopts AI-Powered Posture Analysis for Enhanced Patient Care

The Smile Path Acupuncture Group Embraces AI Technology

In a move aimed at enhancing patient care, the Smile Path Acupuncture Group, which boasts over 60 outlets primarily in Tokyo, has announced the incremental introduction of advanced technology from Sapeet, a Tokyo-based company. This technology comprises the AI Posture Analysis System (Karti Shisei Karte) and the Customer Support System (Karti Multi Karte), designed to improve service quality and operational efficiency across all their locations.

Background and Purpose

The Smile Path Group has carved a niche for itself, catering to everyone from the general public to elite athletes, emphasizing a safe and health-conscious lifestyle bolstered by high technical expertise and attentive communication. This focus on customer care is crucial as they expand their services further into local communities.

With the integration of Sapeet’s innovative systems, the Smile Path Group aims to fortify its commitment to providing high-quality treatments. The gradual implementation will initially take place at select locations, allowing for a scalable rollout based on feedback and demonstrated effectiveness.

Enhancing the Patient Experience with AI

The Karti Shisei Karte facilitates an objective assessment of the patient's posture by utilizing AI to analyze images taken on a tablet and generates scores and graphs for easy understanding. This data not only bolsters the credibility of staff consultations but also helps both the patient and practitioners share a unified understanding of how posture correlates to bodily discomfort, enabling clearer goals for improvement.

Moreover, the Karti Multi Karte streamlines the customer experience by allowing for paperless management of patient information, including pre-visit questionnaires. This approach reduces the time spent in the clinic while enabling staff to familiarize themselves with the patients' needs ahead of time, thereby improving the quality of initial consultations and allowing more time for treatment itself.

Together, these tools foster a deeper trust and satisfaction between patients and health practitioners.

Comments from Leadership

Hidetoshi Fukuda, the CEO of Soken Global, which manages the Smile Path Group, remarked, "Our goal is to provide a delivering high-quality treatment experience. The introduction of the Shisei Karte and Multi Karte will enhance our ability to offer persuasive recommendations and ensure our staff has adequate time to engage with each patient. We believe these systems will be instrumental as we expand and continue to cultivate beloved local practices."

Future Prospects

Sapeet is dedicated not only to delivering these systems but also to ensuring their successful adoption and maximal utilization at each clinic. Following initial testing and evaluation in select locations, the systems will be progressively launched across all outlets. Further enhancements and adjustments will be made based on feedback from staff using the systems daily, striving to optimize communication through AI analysis for an improved customer experience.

About the Companies

Smile Path Acupuncture Group

Operating a network of clinics that support both general patients and elite athletes, the Smile Path Group excels in utilizing advanced techniques and expertise in health management.

- Company Name: Soken Global Inc.
- Location: 8-14-24 Nishi-Shinjuku, Shinjuku City, Tokyo 706
- CEO: Hidetoshi Fukuda
- Website: Smile Path

Sapeet

A venture emerging from the University of Tokyo, Sapeet specializes in leveraging AI to amplify a company’s operational effectiveness. They offer systems that facilitate communication and body analysis, thereby supporting firms in creating synergistic AI-human collaboration frameworks.