#Japan #Tokyo #Mitsui Hotels #Travel Innovation #Express Entry

Enhancing Customer Experience: 'Express Entry' at Mitsui Garden Hotels

In an exciting new development for travelers, Mitsui Garden Hotels, The Celestine Hotels, and sequence will launch the 'Express Entry' service on March 4, 2026. This innovative offering aims to streamline the check-in and payment process for guests, ensuring a smoother and more convenient hotel experience.

Smooth Check-Ins and Easy Payments

With the introduction of 'Express Entry', guests can complete their stay procedures prior to their arrival at the hotel. This includes pre-registration of essential information such as address and passport details, as well as online payment for room rates and accommodation taxes. By utilizing the dedicated 'Express Reception' check-in machines and the mobile 'Express Checkout', guests can enjoy a stress-free arrival and departure, eliminating long wait times at the front desk.

In addition to these features, guests who complete the Express Entry process will have access to a new mobile room key option, known as the 'Wallet Room Key'. This unique tool allows guests to use their smartphones as room keys, providing added convenience during their stay. The rollout of Wallet Room Key features will be expanded gradually across more facilities and devices in the future.

Clear Benefits of the 'Express Entry' Service

This new service greatly enhances what travelers can expect when arriving at Mitsui hotels. In the past, travelers could complete some pre-registration through QR check-ins and reservation sites. However, 'Express Entry' allows for the comprehensive pre-registration of all necessary accommodation information, including passport details. Moreover, guests will be able to handle online payments for accommodation fees, including taxes, and generate electronic receipts through the web.

On arrival, guests can issue an 'Express Pass' — a QR code that eliminates the need to queue at the front desk. By scanning the QR code at an 'Express Reception' machine, guests can complete their check-in swiftly and easily using the information they’ve registered online. This eliminates the traditional hurdles and makes the process more pleasant.

The MGH Rewards Club Advantage

For those keen on additional benefits, enrolling in the MGH Rewards Club offers members exclusive rates on stays and allows them to collect points based on their spending. These points can be redeemed for various perks, making every stay even more rewarding. Notably, guests can earn between 5% to 10% points based on their membership level. This membership program is available not only at Mitsui Garden Hotels and The Celestine Hotels in Japan but also at MGH Mitsui Garden Hotel in Taipei, Taiwan.

A Commitment to Excellence

Mitsui Fudosan Group, which oversees these hotel brands, is dedicated to providing a unique experience tailored to various travelers’ needs, ensuring that each stay is memorable. The group's vision combines comfort and addresses a diverse range of guest requirements, whether for leisure or business.

Through this launch, the company reaffirms its promise of enhancing guest satisfaction while embracing technological advancements. The introduction of 'Express Entry' underlines their commitment to innovation and the creation of valuable experiences for all guests.

To learn more about the 'Express Entry' service, visit the official website: Mitsui Fudosan Hotel Management.