Globe Teleservices Partners with CelcomDigi to Enhance A2P-SMS Security

In a significant move for the telecommunications industry, Globe Teleservices Pte. Ltd. (GTS) has signed an exclusive three-year contract with CelcomDigi, Malaysia's largest mobile network operator. This partnership is set to bolster the security of A2P (Application-to-Person) SMS services by deploying GTS's state-of-the-art SMS firewall solutions.

Addressing Growing Concerns in Mobile Messaging

Mobile messaging has escalated into a preferred communication method for businesses and consumers alike. However, the rising incidents of phishing, SMS fraud, and spam present a serious challenge. With the sophisticated SMS firewall technology that GTS offers, threats can be detected and filtered in real time, ensuring that malicious content is blocked before it reaches users. This technology will safeguard millions of CelcomDigi customers from potentially harmful messages, providing them with a reliable and superior messaging experience.

The CEO of Globe Teleservices, Ashutosh Agrawal, expressed enthusiasm about this collaboration, stating, "We are excited to work closely with CelcomDigi to advance the future of A2P messaging in Malaysia. This agreement highlights our commitment to supporting telecom operators worldwide with secure and reliable messaging services."
Through this collaboration, GTS aims to empower its clients, allowing them to receive only verified messages from reputable companies, thereby enhancing user confidence and security.

A Commitment to Innovation and Security

Globe Teleservices is not new to the telecommunications landscape. Based in Singapore, GTS has established a strong global presence with offices in markets across the U.S., Malaysia, Tanzania, Ghana, India, and Hong Kong. The company continues to innovate in telecommunications security, helping operators enhance their networks while boosting customer trust and communication efficiency.

GTS specializes in next-generation niche solutions including A2P monetization, omnichannel messaging, fraud prevention, and cloud services. They work closely with leading operators and regulatory agencies worldwide to drive the digitalization of services and revenue protection.

Notably, GTS has earned several prestigious accolades, including the Platinum Award from Juniper Research for its AI-supported fraud detection solution, recognition as one of Singapore's fastest-growing companies for 2024 and 2025 by The Straits Times and Statista, and acknowledgment in the Financial Times as a high-growth company in the Asia-Pacific region in 2024-2025.

The Road Ahead

As the telecom landscape continues to evolve, Globe Teleservices remains committed to spearheading innovations that enhance user security and trust. The collaboration with CelcomDigi not only signifies a step forward in combating mobile messaging threats but also uplifts the standards of security expected by users in today’s digital era. This partnership sets a precedent for future initiatives aimed at creating a safer, more reliable communication environment across Malaysia and beyond.

In conclusion, as GTS and CelcomDigi embark on this path together, one can anticipate a significant transformation in the realm of A2P messaging, signaling positive implications for users and businesses alike. The need for secure messaging has never been more paramount, and with initiatives like these, the telecom industry is on the right track to protect its users effectively.