#Japan #ERP System #PROCES.S #Koto, Tokyo #Uchida IT

Uchida IT Solutions Enhances PROCES.S ERP System with User Feedback

Uchida IT Solutions, headquartered in Koto, Tokyo, has launched a new initiative to enhance its construction-focused ERP system, PROCES.S. Known as the "Recommended Customization Voting," this user-driven initiative invites customers to vote on which features they find most valuable. Following a successful first round, the second round has just launched, allowing users to influence the system's development based on their everyday operational experiences.

The Power of User-Centric Development

The concept behind PROCES.S revolves around valuing customer input and fostering a symbiotic growth process between the product and its users. With the increasing demand for efficiency in field operations and digital transformation (DX) within the construction sector, it has become crucial for ERP systems to be both practical and user-friendly. Thus, PROCES.S aims to balance the need for minimal customization while also facilitating smooth implementations.

The initial round of voting yielded enthusiastic responses from users, leading to the addition of two popular formats for journal entries that greatly improved visibility and reduced paper usage, thereby enhancing operational efficiency. Developers expressed gratitude for the opportunity to hear directly from users, resulting in heightened motivation and fulfillment.

User Feedback Highlights

Survey responses from users indicated successful initiatives:

• - Enhanced visibility of project codes and monetary fields, making them easier for input checks.
• - A decrease in output quantity, contributing to paper reduction efforts.
• - Increased flexibility in report generation, leading to improved operational efficiency.

Developer Insights

Developers gained invaluable insights through the voting process, allowing them to incorporate genuine user needs into the package solutions:

• - Successfully integrated key features desired by users into the software.
• - Shifted focus from assumptions about user needs to a data-driven understanding of actual requirements.

Second Round of Recommended Customization Voting

Due to the positive reception of the initial initiative, the second round offers users another chance to vote on features. Key details are as follows:

• - Voting Period: November 6, 2025 – November 26, 2025
• - Voting Method: Online at the PROCES.S support site
• - Implementation Date: April 3, 2026

Features to be Implemented

In line with user votes, two new features will be adopted for the cost management reports utilized by various management departments:
1. Addition of Billing and Payment Information: The cost management report will now include information regarding billing and payments for clients, integrating previously separate information into a single document for comprehensive oversight.
2. Monthly Cost Management Chart: This report allows users to visualize the cost trend over a maximum of 12 months, breaking down costs by order and cost element, enhancing cost management accuracy.

The Future of PROCES.S

By incorporating real feedback from users, Uchida IT Solutions intends to further strengthen its package features, ensuring that the ERP system evolves to better meet user needs. By blending technology and the latest industry trends, Uchida IT Solutions aims to continuously enhance PROCES.S, solidifying its position as a premier solution for the construction industry.

About PROCES.S

PROCES.S is a cloud-based ERP system tailored for the construction sector, encompassing areas such as accounting, cost management, payment processing, billing, and payroll. Its ability to integrate with various construction industry systems creates comprehensive support for everyday business operations. Currently, PROCES.S serves over 370 firms nationwide, ensuring effective management of their daily workflows.

New Feature: AI Chatbot "Pro-kun"

Additionally, the support site for PROCES.S has launched an AI chatbot named "Pro-kun," which provides answers based on pre-established knowledge. Customers can now inquire about their queries related to PROCES.S without sifting through FAQs or tutorial videos, enhancing user support.

For more information about PROCES.S, visit the official product site.

About Uchida IT Solutions

Established in March 1969, Uchida IT Solutions specializes in developing, selling, and providing maintenance services for information processing equipment and associated technologies. Their commitment to innovation ensures that customers receive top-notch solutions tailored to their needs. For further details, visit the Uchida IT Solutions website.