#USA #San Antonio #SafeRide Health #NEMT

SafeRide Health Expands Reach with New Headquarters

Introduction

This week, SafeRide Health, one of the leading non-emergency medical transportation (NEMT) providers in the United States, celebrated the grand opening of its new headquarters in San Antonio, Texas. This move is part of the company's ongoing commitment to improve healthcare access for vulnerable patients across the nation.

Strategic Growth and Community Focus

Robbins Schrader, CEO and co-founder of SafeRide Health, expressed pride in the company's mission during the ribbon-cutting ceremony attended by local dignitaries. “We help the nation’s most vulnerable patients get to their appointments every day, and we do this millions of times a year. Serving the community is both an honor and a privilege,” Schrader stated.

San Antonio has become an essential location for SafeRide, and this new facility signifies a renewed dedication to the local community. The company’s previous space was inadequate to handle its rapid growth, which highlights the necessity of this new headquarters, designed to support and enhance service delivery.

State-of-the-Art Facilities

The new headquarters, just minutes away from the San Antonio Medical Center, boasts double the space of the previous location and meets Gold LEED certification standards for environmental sustainability. Advanced features include a command wall equipped with monitors to track various performance metrics, ensuring efficient operation management.

Employees have access to cutting-edge technology to monitor ride statistics, punctuality rates, severe weather updates, and breaking news—all crucial elements in maintaining the highest service standards for patients.

The headquarters also embodies Texas pride through decorative elements celebrating the company's heritage, including a collaborative brainstorming space called the “orange chair room.” The design reflects SafeRide’s culture and operational philosophy, emphasizing innovation and teamwork.

Remarkable Growth in Service

Since its inception in 2016, SafeRide Health has experienced exponential growth in its transportation services. In 2021, SafeRide facilitated 1 million rides, which surged to 3 million by 2023. The company anticipates providing over 9 million rides by 2025, demonstrating its pivotal role in bridging healthcare access for populations in need.

Employees at the new headquarters expressed enthusiasm and optimism for the modernized workspace and its potential to enhance productivity. This past fall, SafeRide was recognized for its exceptional workplace culture, earning awards for remote work and employee excellence based on anonymous surveys conducted during 2024.

Schrader highlighted, “More than 60% of our workforce here in San Antonio are bilingual employees, and over half represent minority groups. We are better because we reflect the communities we serve.” This commitment to diversity not only enriches the company culture but also enhances service delivery to diverse patient populations.

About SafeRide Health

SafeRide Health is dedicated to removing barriers to healthcare through enhanced non-emergency medical transportation services. Their innovative technology and extensive national network connect patients with critical healthcare services while focusing on populations in need. SafeRide partners with Medicare Advantage, Medicaid, and major healthcare providers across the country to ensure accessible, efficient transport solutions.

For more information about SafeRide Health and their initiatives, visit saferidehealth.com.

Conclusion

The opening of SafeRide Health's new headquarters in San Antonio not only marks a significant milestone for the company but also reinforces its commitment to serving vulnerable patients nationwide. The expansion emphasizes the necessity of adaptable and empathetic healthcare solutions in today's society, paving the way for continued success and community impact.