Net Protections Launches NP Research Institute, a Consulting Service Focused on Payment and Debt Recovery Digital Transformation

Net Protections Unveils NP Research Institute

Introduction

In a bold move to revolutionize the payment and debt recovery landscape, Net Protections, headquartered in Chiyoda, Tokyo, has launched a new consulting service named NP Research Institute (NP総研). This initiative will leverage the company's extensive expertise in payment processes and debt collection to assist businesses in navigating the complexities brought on by digital transformations and advancements in Generative AI.

Market Insights

Amid the rapid evolution in consumer purchasing experiences and payment methods, the market for digital transformations in Japan is projected to burgeon to a staggering ¥9 trillion by 2030. This significant growth signals a critical need for businesses to adapt and enhance their operational frameworks. The NP Research Institute aims to fill this gap, extending beyond traditional interest in buy-now-pay-later (BNPL) models to foster comprehensive changes in customer experience and operational efficiencies.

Key Features of NP Research Institute

NP Research Institute stands out for several reasons:
1. Extensive Transaction Insights: With approximately 68 million transactions processed annually, the institute has honed its knowledge of payment and debt recovery operations.
2. Proficiency in DX and Generative AI: The consulting service specializes in the implementation and utilization of digital transformation and Generative AI within payment sectors.
3. Strategic Alliances: The institute collaborates with partners specializing in payment processing and debt recovery, ensuring a robust support network for clients.

Service Offerings

The NP Research Institute offers a variety of services aimed at enhancing business operations:
1. Improving Payment Experience (UX): By optimizing the payment flow and enhancing user experience design, businesses can reduce dropout rates and enhance customer satisfaction.
2. Enhancing Debt Recovery Operations: From diagnostic assessments to optimizing recovery channels and designing KPIs, the institute supports organizations in minimizing costs while improving collection efficiencies.
3. Industry Reports and Analyses: The institute provides comprehensive reports on industry trends and practical case studies centered around digital transformation and Generative AI.

Notable Consulting Projects

The NP Research Institute has already made its mark with several significant consulting engagements, including:

- Tokyo Electric Power Energy Partner: Enhanced efficiency in debt recovery processes.
- Bears Co., Ltd.: Streamlined operational efficiencies in debt recovery.

Future Vision

Through the NP Research Institute, Net Protections aims to transcend the boundaries of traditional after-pay solutions and establish itself as a knowledge hub for the industry, guiding businesses through their transformation journeys towards a sustainable and innovative payment ecosystem.

Insights from NP Research Executive

Naohiro Ogawa, Executive Vice President of Consulting at Net Protections, remarked on the significance of this initiative: "Our experience in providing safe and convenient purchasing experiences through after-pay models has positioned us for this moment. The rise of Generative AI presents a revolutionary opportunity for the entire payment and credit management sector. We are committed to leveraging our collective knowledge, networks, and expertise to foster sustainable economic activities while pioneering new payment experiences for the future."

Conclusion

Net Protections, with the establishment of the NP Research Institute, is not only fostering advancements in payment and debt recovery operations but also reinforcing its commitment to driving the digital shift within the broader economy. For more insights and details on their offerings, visit Net Protections.