DXC Assure Risk Management: An AI-Driven Claims Solution for Self-Insured Organizations

Introduction


In a rapidly evolving landscape of technology and health management, DXC Technology, a leading provider in the Fortune 500 list, has introduced a remarkable new service: DXC Assure Risk Management. This innovative solution merges artificial intelligence (AI) with human expertise, specifically designed to assist self-insured organizations in managing employee healthcare, controlling costs, and facilitating speedy recovery outcomes.

Understanding Self-Insurance


Self-insured organizations forego traditional insurance policies to directly fund their employees' claims using their own resources. This approach presents a unique set of challenges, including compliance with intricate regulations, managing the escalating costs of healthcare, and ensuring effective employee care. The advent of the DXC Assure Risk Management system aims to address these complexities, allowing organizations to focus on their core objectives while managing risks effectively.

Features of DXC Assure Risk Management


AI-Driven Processes


The DXC Assure Risk Management system revolutionizes how claims are handled through intelligent automation. By streamlining the claims process, the platform minimizes operational risks and integrates health and safety management tools, thereby fostering a more efficient environment for employee care.

Human Expertise at the Core


While AI automation plays a pivotal role in the process, the human touch remains essential. A specialized team with profound knowledge in insurance oversees the entire claims lifecycle, which includes sentiment analysis and proactive loss prevention. This synergy between technology and human capability enhances the overall service quality and responsiveness.

Modern SaaS Technology


The platform is built on cutting-edge Software as a Service (SaaS) technology, offering a comprehensive, end-to-end system for claims management and risk assessment. With real-time dashboards, document automation, and embedded generative AI capabilities, DXC Assure Risk Management facilitates improved outcomes for organizations and their employees.

Insights from Industry Experts


Ray August, President of Insurance Software and BPS at DXC Technology, expressed enthusiasm about this new solution, stating, "We are proud to introduce DXC Assure Risk Management, an innovative tool that combines expert insights, AI workflows, and technology to assist self-insured employers in managing the complete lifecycle of claims—from care to costs—for their injured or ill employees." This dedication to enhancing client value and transforming the insurance industry reflects DXC's ongoing commitment to innovation.

Nathan Golia, a leading analyst at Celent, further emphasized the balance that self-insured organizations must achieve, saying, "While self-managed claims can lead to cost savings, organizations need robust management processes similar to those provided by full-service insurers to guard against risks and ensure successful returns to work. Risk management operations can yield benefits by leveraging AI for efficiency while engaging care experts to expedite employee returns to the workplace.”

A Trusted Partner in the Insurance Sector


With over 40 years of expertise, DXC is the trusted partner for 21 of the 25 largest insurers. As a top supplier of core insurance systems, DXC consistently provides innovative solutions that aid insurers in reducing complexity and costs associated with over one billion policies processed through its software.

Conclusion


As organizations increasingly turn to self-insurance to manage costs and risks, solutions like DXC Assure Risk Management offer a crucial advantage. By merging AI capabilities with expert knowledge, DXC is positioned to redefine risk management in the self-insurance sector. For more information regarding DXC Assure Risk Management, visit the DXC Technology website and discover how this groundbreaking service can benefit your organization.

Topics Business Technology)

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