Fleetrite Enhances Customer Confidence with New 18-Month Warranty on Parts

Fleetrite® has made a significant update to its customer service offerings by introducing a new standard warranty of 18 months on all its branded parts. This groundbreaking initiative reflects Fleetrite's steadfast commitment to quality and customer satisfaction, building upon its impressive 50-year legacy in the automotive parts industry. With this warranty, customers can enjoy peace of mind knowing that they are investing in high-quality, all-makes commercial truck and bus components.

Starting from April 1, 2025, anyone purchasing Fleetrite parts at various locations—such as International® dealerships, IC Bus® dealerships, as well as Love's and Speedco Travel Stops—will benefit from the extended warranty. This upgrade not only showcases Fleetrite's dedication to delivering superior products but also reinforces its focus on customer support across all transactions. The parts covered under this warranty include a wide range of items — from essential brakes and filters to batteries and shock absorbers, reflecting Fleetrite's comprehensive product portfolio of over 60 unique offerings.

As stated by Fabio Souza, executive vice president of Service Solutions at International Motors, "We are thrilled to announce an extension of our parts warranty from 12 to 18 months. This change reflects our unwavering commitment to quality and reliability, ensuring our customers receive the best possible support for their fleet needs." The extended warranty period is a clear indication of the company's dedication to providing an unparalleled customer experience that does not compromise on quality.

The warranty covers parts that have failed due to defects in material and workmanship and will be replaced at any authorized dealer location without any additional cost. If a part was installed by an authorized dealer, both the replacement part and installation labor are included. However, if the part was installed by an unauthorized location, the warranty will only cover the replacement part. This policy is designed to ensure that customers receive effective support and assistance wherever they are.

In addition to the new warranty, Fleetrite is also launching its Fleet Charge® program, which promises a 2% credit back on purchases of Fleetrite parts. This incentive, available from April 1 to December 31, 2025, is targeted at select customers. Eligible purchases can be made through various channels including RepairLink, International or IC Bus dealers, and participating Love's or Speedco Travel Stops. This initiative creates an added value for customers, allowing them to reinvest their savings back into their businesses.

"In addition to reliable parts and guaranteed pricing, we're excited to offer this 2% account credit incentive that customers can put back into their businesses," added Souza. This dual strategy not only promotes customer loyalty but also enhances the operational efficiency of their ventures through savings on necessary repairs and parts.

Fleetrite continues to make an impact in the commercial vehicle parts market by emphasizing quality, reliability, and customer satisfaction. To find a Fleetrite dealer near you or to learn more about the extensive range of parts available, you can visit their website at Fleetrite.com.

About International Motors

Headquartered in Lisle, Illinois, International Motors, LLC is committed to delivering superior solutions that enhance the uptime and productivity of commercial vehicles. The company produces International® trucks and engines, and IC Bus™ school and commercial buses known for their robustness and innovative features. As part of its commitment to sustainability, International Motors is also focused on the development of aftermarket parts through the Fleetrite® brand. In 2021, the company became part of the TRATON GROUP, joining forces with industry leaders to further enhance its capabilities. For more information about their products and services, visit International.com.