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Guardz Introduces Agentic Reporting to Revolutionize SecOps for MSPs

In a significant advancement for security operations within the managed service provider (MSP) sector, Guardz has announced the launch of its new agentic reporting capability. This innovative feature aims to redefine how MSPs manage SecOps, making it both simpler and more efficient, thus enhancing their ability to protect small and medium-sized businesses (SMBs).

Today's MSPs face numerous challenges in demonstrating their value to clients, particularly when it comes to reporting. Traditionally, compiling security reports has been a laborious process, often requiring security teams to sift through multiple tools and datasets. Typically, MSPs would take anywhere from 15 to 30 minutes just to contextualize individual alerts. These complexities compound during quarterly business reviews where MSPs are expected to present comprehensive insights on security outcomes, posture changes, and threat trends to their clients.

Guardz’s newly introduced agentic reporting capability addresses these significant pain points. By offering a conversational interface, MSPs can now easily request specific data points, customize report formats, and generate tailored insights in real time. Notably, this feature broadens data coverage, allowing reports to incorporate information across identities, endpoints, email systems, cloud environments, and more. This also includes integrated identity threat detection and response (ITDR) functionalities.

What makes Guardz’s approach particularly interesting is its use of a federated data architecture, which enables real-time querying of telemetry where it resides. Unlike traditional Security Information and Event Management (SIEM) systems, which often depend on centralized indexing resulting in delayed responses, Guardz produces reports instantly, mitigating storage-related delays.

Moreover, MSPs can continuously refine report outputs through follow-up queries, providing deeper insights without additional manual workloads. This functionality allows reports to align more closely with how the MSP operates and what specific data their customers require. Consequently, MSPs can articulate the security value they provide, highlighting key metrics such as threats that were thwarted, incidents under investigation, and overall security posture improvements.

For clients, this clarifies what actions were undertaken and why they matter, enhancing the understanding of the services delivered. This narrative shift in reporting enables MSPs to communicate their security efforts more effectively, thereby transforming conversations that typically revolved around pricing negotiations into discussions focused on value and effectiveness.

Dor Eisner, the CEO and co-founder of Guardz, commented on this milestone, stating, “MSPs are under increasing pressure to not only deliver improved security outcomes but to do so transparently. With agentic reporting, we are tackling this major reporting challenge head-on. Our platform allows MSPs to interact directly with their data and generate meaningful insights flexibly.”

This capability is part of Guardz's larger vision of developing a comprehensive agentic SecOps platform tailored to modern MSPs, encompassing workspace security across various domains like identity, endpoint, email, and data. Additionally, Guardz is leveraging AI-driven workflows across the security lifecycle, with ongoing enhancements that allow MSPs to focus more on strategy and less on the operational grind.

Guardz continues to innovate with capabilities like investigation agents and security control management tools currently in development, which permit MSPs to balance operational overhead without sacrificing control. This operational model is designed to ensure that while Guardz manages the volume of data and activities, human expertise remains at the forefront of critical decision-making.

The new agentic reporting capability is available now, providing MSPs unprecedented access to sophisticated reporting tools within their security operations framework. As the landscape of cybersecurity evolves, Guardz positions itself to empower MSPs to meet their clients' needs and exhibit the real value of their services.

In summary, the introduction of agentic reporting by Guardz marks a pivotal change in how security operations are conducted in the MSP industry, emphasizing transparency, efficiency, and adaptability in reporting. This initiative not only streamlines the reporting process but also enhances the ability of MSPs to convey their value to clients effectively, ultimately fortifying the security operations sector as a whole.