Reduce Spam Calls by 56%: New Pre-Call Guidance Feature from 03plus

03plus Unveils New Feature to Combat Spam Calls

In an age where unwanted calls continue to disrupt both personal and professional communications, Granton Co., Ltd., headquartered in Shibuya, Tokyo, has introduced an innovative feature called 'Pre-Call Guidance' for its cloud PBX service 03plus. Starting from April 17, 2025, this feature will be available for all users at no additional cost, supporting efforts to significantly reduce spam calls by approximately 56%.

The primary aim of the Pre-Call Guidance feature is to tackle issues caused by nuisance calls including telemarketing, solicitations, scams, and prank calls. Upon receiving a call, users will hear an automated voice message informing them that the call is being monitored for safety reasons and that solicitors should refrain from continuing the call. This proactive measure is designed to deter unwanted communications before they even start, allowing businesses to focus on essential calls without interruptions.

How the Feature Works

When a call comes in, the system will automatically play a message:
'> Thank you for your call. For safety reasons, we will verify the caller's information and record the call. Please refrain from making sales or solicitation calls.’

Users can easily toggle this feature on or off through their customer page, allowing for a seamless experience tailored to their needs. They can select either a sample voice or customize their own message from text.

Performance Evaluation

According to internal research conducted by Granton, the effectiveness of the Pre-Call Guidance feature was evaluated based on a month-long observation of calls received before and after its implementation. The results were telling: the total number of nuisance calls dropped from 44 to 25, representing a remarkable 56.8% reduction.

These figures underscore the feature's ability to significantly minimize spam calls, creating a more conducive environment for businesses to handle important communications.

Note: Nuisance calls include telemarketing, solicitation, scams, and prank calls. The advice regarding recordings anticipates potential recording situations. Call recording options are available separately for an additional 4,000 yen/month.

Looking Forward: Enhancing User Safety

03plus has continually incorporated features aimed at optimizing telephone operations, including IVR (Interactive Voice Response), voicemail reports, call blocking, and web search for incoming numbers. The introduction of Pre-Call Guidance aligns with the growing need for effective solutions against spam calls, an issue of increasing importance for both individuals and enterprises.

With evolving societal needs and technological advancements, Granton is committed to developing innovative features designed to address communication challenges, enhancing the safety and efficacy of business interactions.

For further information regarding the Pre-Call Guidance feature, please visit: Granton's Official Announcement

Feature Overview

- Launch Date: April 17, 2025
- Who Can Use It: Available to all users at no cost
- Activation Method: Users can easily toggle the feature from their customer page.

About 03plus

The 03plus service empowers users with flexible work options, allowing them to use a landline number on their smartphones, thus streamlining business communication without being tied to specific office environments.

1. Easy Setup: No cumbersome contracts or installation needed. Users can apply online and set up within just 10 minutes.

2. Cost-Effective: Starting at only 1,280 yen/month, it's a more affordable alternative to traditional landline contracts.

3. Rich Functionality: 03plus allows multiple users to share a single number, facilitates fax services, and offers 24/7 call handling.

Visit Us

Find out more at the official 03plus website: 03plus Website

About Granton Co., Ltd.

Company Name: Granton Co., Ltd.
Website: Granton
Headquarters: 7F Takahara Building, 6-18-5 Jingumae, Shibuya-ku, Tokyo 150-0001
CEO: Katsuo Imoto
Established: July 1999
Capital: 10 million yen