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Glintt Life Shines with Silver Award at Best in Biz Awards 2026

On October 1, 2026, TechSee, a pioneer in visual AI technology designed for customer service, celebrated a significant achievement as its client, Glintt Life, was awarded the Silver prize in the Most Innovative Product of the Year – Healthcare category at the prestigious Best in Biz Awards 2026 International. This accolade highlights Glintt Life's exceptional integration of TechSee's cutting-edge visual support systems in its operations, transforming the way healthcare services are delivered.

In today's evolving healthcare landscape, characterized by increased digitalization and automation, the complexity of pharmacy operations has risen significantly. Glintt Life stands at the forefront of this change, providing solutions to pharmacy networks across the Iberian Peninsula, where daily activities have a direct impact on patient access to medications and care. As the reliance on traditional verbal troubleshooting methods wanes, the necessity for more efficient problem resolution becomes paramount.

Historically, support technicians depended on verbal descriptions, which often resulted in misunderstandings and prolonged resolution times. The introduction of TechSee's technology revolutionizes this dynamic. With this platform, technicians can visually assess issues directly through the user's smartphone camera, thus gaining immediate visibility into the challenges faced in real time. This development not only expedites issue resolution but also minimizes unnecessary on-site interventions, promoting a more effective support process.

Glintt Life's innovative approach allows its support teams to address a wide array of scenarios critical to healthcare, from troubleshooting pharmacy management systems to guiding staff through automated dispensing workflows. The combination of remote visual assistance and real-time interaction creates a collaborative environment where pharmacy teams can resolve issues more effectively and efficiently. Recent customer feedback supports this, with the visual support service receiving an impressive average rating of 4.92 out of 5 and a staggering 98.3% satisfaction score.

Sérgio Cruz, Glintt Life's Customer Support Director, emphasized the importance of operational continuity in healthcare. He stated, "Visual support bridges the gap between technician and user, fostering a collaborative interaction that enables mutual understanding and rapid problem resolution. Our partnership with TechSee allows us to prioritize patient care while effectively managing technological complexities."

As Glintt Life continues to navigate the transformation of pharmacy environments towards increased automation, including robotic dispensing systems, the integration of visual support systems positions the company for significant advancements. This strategic choice not only enhances the precision and reliability of its service offerings but also embodies a scalable response to the growing intricacies of healthcare operations.

Eitan Cohen, CEO of TechSee, remarked on the recognition Glintt Life received, stating, "We are proud to see our client leveraging visual AI to improve pharmacy support. By eliminating the blind spots in communication between pharmacy staff and remote technicians, Glintt Life has established a more efficient and robust support model. Their achievement is a testament to how healthcare innovation and advanced, user-centric support can go hand in hand."

The Best in Biz Awards, now in its 14th year, distinguishes outstanding businesses across the globe based on a comprehensive evaluation by independent panels of judges drawn from prominent media organizations worldwide. Notably, the awards are a reflection of transformative advancements within various industries. To learn more about the full roster of winners for the Best in Biz Awards 2026 International, you can visit bestinbizawards.com/intl-2026-winners.

About TechSee

TechSee specializes in leveraging visual AI technology to redefine customer service experiences. By empowering businesses to see and resolve issues directly, TechSee streamlines operations, cuts down costs, and boosts customer satisfaction. Its technology is trusted by Fortune 500 companies and leaders in various industries, including telecommunications and smart home systems. For more information, please visit www.techsee.com.

About Glintt Life

With over three decades of experience, Glintt Life emerges as a vital provider of healthcare technology across Iberia, delivering digital solutions tailored for pharmacies, hospitals, and clinics. The organization's objective is to enable healthcare professionals to offer improved care and seamlessly integrate systems across the healthcare ecosystem. Visit glinttlife.com for further details.