Thatch Appoints Luc Cole as New CEO, Nick Thatcher Elevated to VP Role

Thatch, a prominent provider of managed IT and field services, has recently made significant changes to its leadership team to better position itself for future growth. As of June 2, 2025, Luc Cole has been appointed as the new Chief Executive Officer, while Nick Thatcher has been promoted to Vice President. This transition comes after the planned retirement of Scott Milnes, who has led the company through transformative growth and a rebranding initiative after founder Kevin Thatcher assumed the role of Chairman.

Milnes, who has been influential in shaping the direction of Thatch, will continue to provide guidance to the new leadership team during this pivotal transition. He expressed strong confidence in Cole and Thatcher, stating, "Luc and Nick are deeply rooted in Thatch's culture and mission. They've earned trust by leading with integrity, vision, and results. Their leadership will guide the next chapter while staying true to our founding values."

Thatch, originally founded in 2003 and rebranded in 2024, has evolved from a regional provider to a national powerhouse in managed IT services. The company specializes in delivering 24/7 support, cybersecurity, cloud solutions, field services, and compliance consulting across numerous states. Cole, who previously served as Vice President, emphasized the company’s vision to ensure technology remains human-centric, reliable, and empowering. "That vision continues to guide us. As we step forward under our renewed brand—'Where Technology Meets Trust'—we’ll keep doing what we do best by earning trust through smart, responsive, and transparent service,” Cole remarked.

Throughout his tenure, Cole has played a crucial role in enhancing Thatch's service offerings and establishing enduring partnerships in sectors such as healthcare, banking, manufacturing, local government, and professional services. His strategic focus on expansion and client satisfaction is set to position Thatch as a leader in providing technologically adept solutions that meet the evolving needs of its clients.

Nick Thatcher, moving from his previous role as Director of Client Services to Vice President, is tasked with overseeing national operations, service delivery, and ensuring an exceptional customer experience. He highlighted the importance of meticulous attention to detail in client interactions, stating, "Trust is earned in the details—every ticket resolved, call answered, and moment we keep a client running. This role lets me scale our services while preserving what sets Thatch apart: responsiveness, relationships, and our belief that technology should work for people, not the other way around."

With a robust team of over 60 IT professionals, Thatch is well-equipped to support national telecom rollouts, HIPAA-compliant healthcare systems, and secure infrastructure for a variety of industries, including banks, associations, manufacturers, and franchises. This leadership transition is expected to bolster Thatch's commitment to high-quality service and continued growth across the nation.

To learn more about their services and company updates, visit their official website at www.thatchcc.com.

Topics General Business)

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