#USA #Tysons #PenFed Credit Union #ORBIE Award #Shree Reddy

Shree Reddy from PenFed Credit Union Honored with 2025 CapitalCIO ORBIE Award

In a remarkable recognition of leadership and innovation, Shree Reddy, the Executive Vice President and Chief Information Officer of PenFed Credit Union, has been awarded the prestigious 2025 CapitalCIO ORBIE Award in the Enterprise category. This accolade celebrates his significant contributions in driving business transformation and enhancing the digital customer experience at one of the nation's largest federal credit unions.

Fostering a Digital-First Mindset

Under Reddy's leadership, PenFed has embraced a digital-first approach, enabling a paradigm shift in how it engages with its members. PenFed’s President and CEO, James Schenck, highlighted Reddy's pivotal role in launching an industry-first Omni-Channel Banking Platform, which has transformed the way PenFed members manage their banking needs. Reddy’s innovative strategies have led to an impressive 97% of member interactions occurring digitally and through self-service channels. Additionally, digital enrollments surged by 80%, marking a significant shift towards a more customer-centric banking experience.

This transformation not only enhances the member experience but also simplifies daily banking tasks, allowing PenFed to give back more to its members and communities. The advancements made during Reddy's tenure showcase the importance of leveraging technology to provide superior financial services.

Recognizing Leadership Excellence

The ORBIE Awards, hosted by CapitalCIO, celebrate CIOs who truly make a difference in their organizations and the broader industry. Doug King, the Chair of CapitalCIO, emphasized the critical role that relationships play in driving innovation. According to King, great CIOs leverage connections to not only solve complex challenges but to create lasting value that will shape the future of the Capital Area. The ORBIE Awards have been a hallmark of executive excellence since 1998, recognizing leaders who inspire the next generation of executives.

Finalists and winners are chosen through an independent and peer-reviewed process, evaluating key criteria such as leadership effectiveness, the tangible business value created through technology innovation, and involvement in community and industry initiatives. Reddy's selection as honoree underscores his commitment to these values.

About PenFed Credit Union

Established in 1935, Pentagon Federal Credit Union (PenFed) ranks among America's largest federal credit unions, serving almost three million members across the globe with $31 billion in assets. PenFed’s portfolio includes a variety of financial products such as checking accounts, credit cards, personal loans, mortgages, and more, all tailored to meet the needs of its members. The organization is federally insured by the NCUA and operates under the principles of equal housing lending.

In summary, Shree Reddy's award reflects not only his individual accomplishments but also the overarching commitment of PenFed Credit Union to foster innovation and enhance service delivery for its members. His leadership embodies a forward-thinking approach that is crucial in the evolving landscape of the financial services industry.

For further information regarding PenFed or its services, visit PenFed.org, follow PenFed on Facebook, or connect with them on LinkedIn.