Pep Boys Appoints Nik Umrani as New Chief Information Officer to Drive Technology Initiatives

Pep Boys Welcomes Nik Umrani as Chief Information Officer

In a strategic move aimed at revitalizing its technology initiatives, Pep Boys has officially appointed Nik Umrani as its new Chief Information Officer (CIO). This announcement, made on April 9, 2026, marks a significant step for the leading automotive service provider as it seeks to enhance its service delivery and drive growth through innovative technology solutions.

A Visionary Leader in Technology

Nik Umrani brings over two decades of experience in technology leadership, particularly in enterprise transformation within Fortune 100 companies and private equity-backed firms. His impressive background includes serving as the Global CIO at NSM Insurance Group, where he spearheaded a comprehensive transformation that supported the company's substantial growth. His past tenure in prominent companies such as Comcast, ADT, and Verizon Communications further solidifies his reputation in the technological landscape.

His leadership abilities and knack for aligning technology initiatives with business objectives have positioned him as a standout addition to Pep Boys' executive team. Joe Auriemma, CEO of Pep Boys, praised Umrani’s capability to generate actionable results through technology, noting that his experience will be invaluable as the company continues to adapt to the evolving automotive service industry.

Innovation and Commitment to Growth

Under Umrani's stewardship, Pep Boys is poised to harness the full potential of technology by integrating AI, cloud solutions, and digital strategies to improve operational efficiencies and customer service. His appointment comes at a time when the automotive service sector is rapidly evolving, with consumer expectations shifting alongside technological advancements.

Umrani’s vision aligns perfectly with Pep Boys' mission to provide reliable maintenance and repair solutions to millions of drivers across the U.S. and Puerto Rico. The company's dedication to enhancing customer experiences is expected to strengthen under his leadership, helping Pep Boys maintain its status as a trusted name in automotive services.

Pep Boys: A Legacy of Excellence

Founded in 1921 by Navy veterans Manny, Moe, and Jack, Pep Boys has built its reputation on a foundation of passion, trust, and safety. As the company celebrates over a century of service, it remains committed to upholding these values by delivering exceptional care and a strong commitment to the communities it serves.

Operating nearly 800 locations and employing a team of adept professionals, including many ASE-certified technicians, Pep Boys caters to an extensive customer base, from everyday drivers to commercial fleets. The investment in leadership talent and technology illustrates Pep Boys' ongoing commitment to staying at the forefront of the automotive service industry, ensuring that it not only meets but anticipates the needs of its customers.

As Pep Boys embarks on this new chapter with Nikki Umrani at the helm of its technological efforts, the automotive service provider is set to embrace innovation and deliver unparalleled service. To learn more about Pep Boys and its offerings, visit www.pepboys.com.