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Duck Creek Technologies Announces Record Bookings in FY 2026

In a remarkable year for Duck Creek Technologies, the company concluded fiscal year 2026 on August 31 with some of the highest new bookings recorded in its history. The surge in demand was mainly attributed to the rapid modernization of core insurance systems and the increased adoption of their innovative AI solutions.

A Year of Milestones

The fiscal year ended with a staggering 15% year-over-year growth in annual recurring revenue and a net revenue retention that hit 111%. The exceptional performance was fueled by customers transitioning more lines of business to the Duck Creek platform and utilizing AI products to enhance their operations.

Hardeep Gulati, CEO of Duck Creek, expressed confidence in the company's trajectory: "Fiscal year '26 was a defining year for Duck Creek, with one of our strongest quarters of new bookings in company history. Our investments in innovation are clearly paying off, particularly as AI continues to reshape the insurance landscape."

One of the standout features of the fiscal year was the advancement of Duck Creek’s Agentic AI Platform which enhanced their ability to assist insurers with AI deployment throughout the insurance lifecycle. In July, the acquisition of Send Technology Solutions marked a significant step forward, introducing AI-native underwriting orchestration that optimized submission intake and policy execution processes.

Delivering AI Value

The introduction of AI solutions is enhancing, not diminishing, the importance of core insurance systems. Duck Creek's secure, cloud-native platform is being recognized as a pivotal foundation for integrating intelligent decision-making and fostering business growth. Their focus on creating agile solutions for insurers is evident in the rapid expansion of their customer base, which now includes seven of the top ten insurers in North America.

Significant Achievements in FY 2026

Several notable accomplishments punctuated Duck Creek's fiscal year:

• - New Customer Wins: The company secured significant new customer contracts across core, specialty, and AI-driven solutions, including names like Millers Mutual Insurance and Fortegra.
• - Innovative Launches: They launched the Agentic Product Configurator, which reportedly accelerates product development by over 50%.
• - Market Leadership Recognition: Duck Creek was awarded the 2025 IDC FinTech Real Results Award for Insurance Transformation, further solidifying its reputation as a leader in the field.

These milestones demonstrate Duck Creek's commitment to serving its customers effectively by offering solutions that are not only innovative but also crucial to managing the complexities of modern insurance.

A Global Vision

Duck Creek didn’t just focus on domestic growth; its ambitions extend globally. The company continues to deepen its engagement with the London Market while enhancing its Multi-Country Layer architecture to facilitate expansion into international markets. Their efforts aim to provide mid-sized and large firms with the tools they need to scale efficiently.

The conclusion of FY 2026 also saw a huge turnout at Formation '26, with over 800 industry professionals gathered to discuss the future of insurance technology. Such events are a testament to Duck Creek's position as a central player in discussions around insurance innovation.

Conclusion

Duck Creek Technologies stands at the forefront of the insurance industry's evolution. With its strong fiscal performance, innovative AI solutions, and commitment to global expansion, the company is positioned not only to meet the current demands of the market but also to anticipate and shape the future of insurance technology. As they continue to lead the way with their intelligent core platform, the broader implications for the industry promise to be transformative.