SoftwareOne and Crayon Named Leaders in 2025 Gartner Magic Quadrant for SAM Managed Services
In a significant acknowledgment of their excellence in software asset management, SoftwareOne and Crayon have been named as Leaders in the 2025 Gartner Magic Quadrant for Software Asset Management (SAM) Managed Services. This achievement marks the sixth consecutive time both companies have received this prestigious recognition. The joint capabilities of SoftwareOne and Crayon have positioned them uniquely within the SAM sector, underscoring their resolute commitment to delivering tangible value and innovative solutions to their global clientele.
After merging in July, which combined the talents of around 13,000 professionals from approximately 70 countries, the combined expertise of SoftwareOne and Crayon has flourished. Melissa Mulholland, Co-CEO of SoftwareOne, remarked, "To us, being recognized as a Leader again reflects our commitment to helping clients optimize their software investments and drive measurable business outcomes, which has been the backbone of our business model since the beginning." This dedication to customer satisfaction and enhanced business performance has set new benchmarks in both locally relevant and globally scalable SAM strategies.
Raphael Erb, Co-CEO of SoftwareOne, added that this recognition not only reflects their strength in SAM services but also illustrates their capability to provide clients with a full suite of IT portfolio management solutions. "Our services enable organizations to govern, innovate, and grow with confidence," Erb stated. This holistic, integrated approach is a crucial aspect of what makes their business model effective.
As the world’s largest consultancy specializing in IT asset management, the merger's collaborative effort aids clients in optimizing their existing on-premises IT, cloud, and SaaS assets, effectively driving down costs while enhancing efficiency. By streamlining processes and reallocating resources efficiently, businesses can innovate more effectively toward creating a competitive advantage without the need for increased budgets.
The joint services of SoftwareOne and Crayon not only support substantial cost savings but also improve return on investments through comprehensive IT portfolio management and global delivery models. Built-in AI automation further bolsters these efforts by enhancing compliance and offering proactive licensing intelligence, which fosters improved financial control and smarter decision-making across various hybrid environments. This synergy empowers clients to focus on innovation rather than mundane operational concerns.
As noteworthy peers in the Magic Quadrant, Anglepoint, an independent company that is majority-owned by SoftwareOne, also exemplifies leadership and innovation within the industry, further testifying to the collaborative strength of these organizations.
The recognition by Gartner, known for its thorough evaluations based on two main criteria—Completeness of Vision and Ability to Execute—places both SoftwareOne and Crayon in a favorable position. This validation emphasizes their robust performance, innovative service offering, and high levels of customer satisfaction, which are pivotal in the rapidly evolving landscape of software asset management.
In conclusion, the recognition by the Gartner Magic Quadrant not only honors SoftwareOne and Crayon as leaders in the SAM Managed Services space but also illustrates an ongoing commitment to excellence and innovation that is essential for helping clients maximize their software and cloud service investments. As technologies continue to evolve, the dedication of these companies towards excellence in software asset management will remain pivotal in delivering true value to clients around the world.