Dive Supports Local Recruitment for Specific Skilled Workers in Japan's Tourism Industry

Dive's Initiative for Local Hiring of Skilled Workers in the Tourism Sector

In an effort to address the labor shortage facing Japan's tourism industry, Dive Inc., based in Shinjuku, Tokyo, has taken initiative to support local recruitment of specific skilled workers. On September 26-27, 2025, Dive organized a local hiring event in Jakarta, Indonesia, in collaboration with Hilton Okinawa Miyako Island Resort. This event is particularly significant as it aligns with the hotel's commitment to actively accepting foreign skilled workers.

During the two-day event, 14 candidates were successfully hired through interviews conducted at local Japanese language schools, highlighting the demand for qualified personnel in Japan’s tourism scene.

Event Overview

- Date: September 26-27, 2025
- Location: Jakarta, Indonesia
- Organizer: Dive Inc.
- Participating Company: Hilton Okinawa Miyako Island Resort
- Japanese Language Schools Involved:

- INA Japanese Language School (25 participants)
- HADETAMA Japanese Language School (35 participants)

Dive's Commitment to Local Recruitment

Dive has established itself as a dedicated service provider in the tourism and hospitality sector, addressing the pressing labor shortage both domestically and internationally. The recent hiring event was meticulously planned, with efforts made to coordinate with local sending organizations and conduct interviews, serving as a bridge between Indonesian candidates and Japanese tourism entities. This initiative gives local students a chance to envision their careers in Japanese hotels while simultaneously supporting companies in their global recruitment endeavors.

Reflections from Hilton Okinawa Miyako Island Resort's Recruitment Officer

Yukari Shogo, the recruitment officer at Hilton Okinawa Miyako Island Resort, shared insights regarding their participation in the local recruitment event.
Reasons for Participation:
"I felt hesitant to conduct interviews without understanding the living conditions in Indonesia. I wanted to see and learn first-hand, which encouraged me to join. Previously, we had conducted all interviews online, and this was a chance to explore the benefits of face-to-face interactions. Dive's team encouraged my visit, which led to my decision to participate."

Background of Foreign Worker Acceptance:
"Our journey in embracing foreign talent began during the preparatory phase of our opening in 2022, initially receiving workers under technical, humanities, and international services visas. We started hiring specific skilled workers in 2024."

Rationale Behind Opening Up Recruitment:
"We believe nationality doesn't matter when it comes to providing hospitality. We've broadened our recruitment options to address the unique challenges of hiring on a remote island like Miyako."

Thoughts on the Local Hiring Event:
"Understanding the meaning behind candidates’ comments on Japan being 'a safe country' and 'clean' was enlightening during my discussions with them. This interaction offered me insights into the thoughts and aspirations of applicants. I also realized the responsibility we have as companies to welcome these candidates thoughtfully."

Hiring Outcomes:
"Over the two days, we hired 14 candidates—personal attributes and their understanding of our core values were crucial in our decision-making process."

Future Plans for Hiring Foreign Workers:
"As we prepare for the opening of 'Canopy by Hilton Okinawa Miyako Island Resort' this year, we aim to increase our recruitment numbers, irrespective of nationality. Since we are relatively new, we are gathering data on retention rates and will adapt flexibly as circumstances change."

Candidates’ Perspectives

Christian, one of the successful candidates, expressed excitement about the opportunity, stating, "I believe Japan is a highly advanced country, and I expect to learn a lot. I am particularly drawn to hospitality and want to realize my dreams through work in hotels. My goal is to be a trusted staff member who provides enjoyable services to guests."

Erni Malinda also expressed her ambitions, noting, "Japanese hotels are renowned for their hospitality and cleanliness. I wish to enhance my Japanese skills while learning in such an environment and strive to become a manager at Hilton, contributing to the brand globally."

Dive's Commitment to Support Foreign Workers

Dive's foreign skilled worker service aims to provide a one-stop solution, supporting everything from recruitment to post-employment assistance, which includes visa applications and housing solutions. Dive recognizes the importance of clear communication in a language the candidates fully understand, ensuring supportive interactions through a range of language options.

Dive Company Overview

Founded in March 2002 by CEO Kiyoshi Shoji, Dive is dedicated to solving the significant challenges within Japan's rapidly growing tourism economy. With a focus on the hospitality sector, Dive has successfully facilitated employment for over 14,555 tourism workers annually across various facilities nationwide. As part of their initiatives, Dive continues to explore new business models while promoting sustainable development within local communities in Japan.