#Japan #Shinagawa #My Sherpa #Shinagawa Ward #Online Counseling

Shinagawa Ward Enhances Mental Health Support Through My Sherpa

In a significant initiative to address mental health issues exacerbated by feelings of loneliness and isolation, Shinagawa Ward in Tokyo has adopted an online counseling service called 'My Sherpa' from My Sherpa Corporation. This service allows residents to access professional mental health counseling from licensed clinical psychologists and counselors completely free of charge, with a maximum of three sessions per individual.

Background of My Sherpa's Introduction

A survey conducted by Shinagawa Ward in 2022 revealed that approximately 35% of its residents reported experiencing feelings of loneliness. Recognizing the severe impact that isolation can have on both mental and physical health, the ward officials deemed early intervention essential. Many individuals often hesitate to seek help due to perceived barriers in contacting local authorities, which led to a pressing need for a more accessible support system. By rolling out 'My Sherpa', Shinagawa aims to provide a secure and trusted environment for residents to seek counseling with minimal hassle.

The service is designed to deliver quality support backed by qualified professionals, ensuring that community members can comfortably express their concerns and experiences.

Overview of the Online Counseling Service

Target Audience: Residents of Shinagawa Ward.
Usage Fee: Free, with each person entitled to up to three sessions.
Counselors: Counseling is provided by licensed clinical psychologists and public psychologists. Users have the option to either select their counselor or have one assigned to them, enabling continued support from the same professional if desired.
Sessions: Each counseling session lasts 50 minutes and is available 365 days a year, including weekends and holidays.
Privacy Assurance: All communications are strictly confidential, with no information shared with the ward office or public.
Usage Process: Residents can easily access the service by entering a special free coupon code during reservation. Verification of residence within Shinagawa will occur during the initial counseling session.
Dedicated Website: My Sherpa for Shinagawa

Comments from Shinagawa Ward Welfare Department

Toshiyuki Higashino, a senior official from the welfare planning office, expressed the importance of this newly launched online platform, stating that for individuals facing challenging circumstances, taking the first step to seek help can be daunting and requires a lot of energy. With this online counseling service, residents can now reach out for assistance from the comfort of their own homes at their chosen times. Higashino emphasized the hope that this initiative would alleviate mental burdens for many individuals, making essential support widely available.

Moreover, for those requiring more specific assistance, an agreement will allow the ward to connect these individuals to the appropriate support, in collaboration with My Sherpa Corporation.

About Online Counseling 'My Sherpa'

'“My Sherpa” is an online counseling service managed by a medical doctor specialized in psychiatry, providing easy access to psychological support from licensed professionals. With a focus on mental health, the service aims to offer residents of Shinagawa Ward a relatable and supportive resource to navigate their psychological challenges. More details can be found on My Sherpa's main service site and for business inquiries at My Sherpa for Business.

Company Profile of My Sherpa Corporation

Founded in July 2016, My Sherpa Corporation is dedicated to mental health support through its online platform for both businesses and individuals, rooted in evidence-based practices. Headed by Dr. Ryohei Matsumoto, a psychiatrist, the service has successfully partnered with over 300 corporations and organizations. Furthermore, it was honored by Forbes Japan in March 2025 as one of the 'Next Generation Impact Startups'.

Company Name: My Sherpa Corporation
CEO: Dr. Ryohei Matsumoto
Headquarters: 10th Floor, Toranomon YS Building, 1-2-15 Toranomon, Minato Ward, Tokyo
URL: My Sherpa Official Website