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American Water's Commitment to Water Quality

In a significant achievement, American Water, the largest regulated water utility company in the United States, has been recognized for the exceptional performance of 27 of its water treatment plants. This accolade, awarded by the Partnership for Safe Water, reflects the company's unwavering dedication to delivering high-quality drinking water consistently.

On June 23, 2026, American Water announced that its treatment facilities have received commendations at both the Directors and Presidents levels for water quality excellence. This recognition places American Water at the forefront of the industry, outperforming other water utilities nationwide. Cheryl Norton, the EVP and Chief Operating Officer, stated, "American Water is committed to providing safe, clean, reliable, and affordable water to its customers."

This commitment aligns with the company's mission to adhere to, and at times exceed, state and federal drinking water standards. Norton emphasized that customer trust is paramount; when customers turn on their taps, they can be assured that their water is safe to consume. This dedication to quality is a cornerstone of American Water's operations and reflects over 140 years of service.

Among the notable award-winning facilities are treatment plants from various states, including:

• - Pennsylvania:

- Brownsville
- Lake Scranton
- Watres
- Susquehanna
- Norristown
- Others across the state

• - Missouri:

- Central (County Water)
- Joplin Blendville
- Meramec
- Others contributing to water safety in the region

• - Illinois and Indiana also boasted award-winning plants, signifying a broad commitment to quality across American Water’s service areas.

In total, these 27 recognition recipients showcase a systematic approach to optimizing plant operations and ensuring effective distribution systems. Norton acknowledges the hard work of American Water’s employees, stating, "These awards are earned by the dedicated people behind our water systems. Their unwavering commitment has helped our customers to trust the tap for 140 years and counting."

Continuously striving for excellence, American Water is also active in the Partnership for Clean Water, a program designed to optimize the operations of wastewater utilities, paralleling the Partnership for Safe Water.

About American Water

American Water has roots dating back to 1886, celebrating 140 years of service in 2026, hence the slogan, "We Keep Life Flowing". The company supplies drinking water and wastewater services to approximately 14 million people across 14 states and 18 military installations. Their extensive expertise and national scale allow them to achieve outstanding outcomes for all stakeholders involved.

For additional information about American Water and their commitment to water safety, visit their website or follow them on social media platforms like LinkedIn, Facebook, X, and Instagram.