#Japan #Tokyo #ChatSense #KnowledgeSense #Mitsui&Co

Mitsui & Co. Adopts ChatSense AI for Business Transformation

Mitsui & Co., a major Japanese trading company, has recently implemented the "ChatSense" service, a corporate-focused ChatGPT solution developed by KnowledgeSense, based in Minato, Tokyo. This strategic move aims to optimize operational efficiency and enhance service quality within the company. ChatGPT, originally created by OpenAI, has garnered substantial attention for its capacity to improve business processes.

ChatSense stands out among corporate AI services due to its robust security measures tailored for businesses. With over 500 major companies, including top-tier organizations and Japan's largest general university, already adopting this service, Mitsui & Co.'s integration of ChatSense marks a significant milestone in corporate AI deployment.

Enhancing Operational Efficiency with ChatSense

The introduction of ChatSense allows Mitsui & Co. to utilize its internal data in training the AI, offering a secure environment for businesses to leverage generative AI capabilities. The service equips companies with valuable features designed to protect chat content from AI learning, ensuring sensitive information remains confidential. Additionally, ChatSense introduces enterprise-specific functionalities absent in standard ChatGPT offerings, such as member management and organized folder capabilities.

Mitsu's Director of the Fisheries Division, Mr. Miyake, commented on the necessity of finding an AI chatbot that effectively addresses internal data utilization challenges. He highlighted the attraction of the RAG (Retrieval-Augmented Generation) mechanism in ChatSense, as it overcomes limitations commonly associated with traditional scenario-based chatbots. The flexible pricing and responsive functionality development of ChatSense played pivotal roles in Mitsui's adoption decision.

Initially, the AI was implemented to respond to inquiries about the internal process for approvals. This deployment showcased the generative AI's ability to autonomously retrieve related documents without pre-made scenarios. Over time, Mitsui expanded its use to include a translation AI that learns corporate jargon and preferences, generating personalized translations.

Mr. Miyake emphasized the practical advantages of using ChatSense, stating that it has significantly reduced the time spent on tasks such as summarizing international news, which previously took hours, and allowed teams to focus more on strategic discussions rather than menial information gathering.

He also noted that uploading a large volume of strategic data securely has become routine. For senior executives, utilizing generative AI to enhance decision-making speed and quality is increasingly relevant, especially as they manage diverse departments and projects. By employing expert AIs, executives can cultivate insights, enhancing productivity and decision-making.

The Key Features of ChatSense

ChatSense offers a plethora of attributes tailored for corporate users:

• - Advanced Learning Protection: Ensures the privacy of chat content across all plans, including enterprise, standard, and free starter options.
• - Customizable Learning Features: Unique functionalities allow internal data learning and comprehensive capabilities not found in standard offerings, continuously updated based on user needs.
• - No Initial Fees: Businesses can try ChatSense without initial costs or minimum usage commitments, allowing companies to engage with the service flexibly.

For organizations interested in streamlining their operations with ChatSense, additional information is available through the official service link.

About KnowledgeSense

As a pioneer in corporate digital transformation, KnowledgeSense is dedicated to enhancing employee productivity through innovative solutions like ChatSense and other generative AI services. Since its establishment in April 2019, the company has been at the forefront of providing business consulting and technological support, proving its expertise on a global stage.

With a strong focus on enabling businesses to harness generative AI for improved efficiency, KnowledgeSense is positioned as a leader in the field, welcoming inquiries from organizations eager to advance their digital strategies.

For more insights, please visit the KnowledgeSense company website.