AI Meeting Minutes Service 'Smart Shoki' Introduced by H2O Retailing Company

Introduction

Epic Base Inc., headquartered in Shinagawa, Tokyo, has announced the adoption of its AI meeting minutes service, 'Smart Shoki', by H2O Retailing Co., Ltd. This retail giant, based in Osaka and primarily operating department stores and supermarkets in the Kansai region, has successfully implemented this innovative solution, achieving a significant reduction in the time spent on preparing meeting minutes by approximately 50%.

The Reason for Adoption

H2O Retailing recognized the growing challenges associated with creating meeting minutes:

- Meetings often extended for long periods, with some instances taking up to a week to transcribe from recordings to finalized documents.
- Previous trials of other transcription tools yielded unsatisfactory results due to low accuracy rates.
- Security concerns prevented the connection of external devices to record meeting data effectively.

This identified inefficiency prompted H2O to prioritize the optimization of meeting minutes creation and shareable documentation promptly. Consequently, they decided to integrate 'Smart Shoki' into their operational framework.

Why 'Smart Shoki' Was Chosen

The decision to adopt 'Smart Shoki' was influenced by three key factors that set it apart from other services:

1. High Accuracy Transcription and Summarization: 'Smart Shoki' excels in capturing administrative conversations accurately, including industry-specific terminology. Its summarization feature allows for the rapid generation of practical meeting minutes, significantly reducing the burden of manual editing. This enhancement has resulted in improved speed and quality of work.

2. Effective Utilization of Audio Data: Even if transcription contains ambiguous parts, the pinpoint replay function for audio allows users to comprehend the meeting context accurately.

3. Increased Focus During Meetings: By utilizing a pre-defined agenda and timestamp feature, the workload of taking notes is alleviated, leading to heightened concentration levels during discussions.

Looking ahead, H2O plans to expand the service utilization to other entities within its corporate group, aiming for even greater efficiency.

What is 'Smart Shoki'?

'Smart Shoki' is an AI meeting minutes service that automatically generates high-quality minutes and documents from recorded audio data. Its unique design ensures high accuracy without requiring the AI to learn corporate confidential information, leading to over 6,000 corporate clients so far. It can recognize specific company names and industry jargon, transforming spoken language into natural written text, allowing seamless integration into meeting documentation.

Additionally, 'Smart Shoki' features a flexible operational mechanism that allows optimization of transcription accuracy for different teams or projects, fitting seamlessly into various business scenarios. The timestamping feature links audio with hand notes, aiding attendees who missed the meeting in grasping essential contextual subtleties.

This service is compatible with PCs, smartphones, and tablets, supporting all meeting formats, be it in-person or virtual. With its combination of accuracy, natural language processing, and versatility, 'Smart Shoki' significantly reduces the organizational burden related to meeting-related information sharing while ensuring secure and efficient communication.

For inquiries regarding the service or to avail of a free trial, visit the following links:

- Free Trial & Information Requests: Free Trial
- Contact Us: Contact

About H2O Retailing

H2O Retailing Co., Ltd., headquartered in Osaka, is a holding company for a variety of retail businesses, including Hankyu Department Store, Hanshin Department Store, and others. The company emphasizes being a 'Communication Retailer,' focusing on direct engagement with customers and strengthening long-term relationships to maximize their LTV (Lifetime Value).

Company Overview

- Name: H2O Retailing Co., Ltd.
- Address: 8-7 Kakuda-cho, Kita Ward, Osaka, Japan
- CEO: Naoya Araki
- Established: 1947 (Predecessor Company Established)
- Business: Retail operations including department stores and supermarkets across the Kansai region.
- Website: H2O Retailing