iCracked Store Relocation to Landmark Tower
On March 7, 2026, iCracked Japan will officially relocate its existing iCracked Store from Marui City Yokohama to the prominent Yokohama Landmark Tower. This transition marks an exciting new chapter for the brand, solidifying its presence in one of Yokohama's most recognized landmarks.
About iCracked
Founded in Silicon Valley in 2010, iCracked has become a leading provider of smartphone repair services. In Japan, iCracked Japan operates over 100 iCracked Store locations nationwide, serving a diverse range of customers with their device repair needs.
At iCracked Store, customers can access a variety of services, from iPhone and Android repairs to technical support. Unique in the industry, iCracked delivers high-quality Android repairs following manufacturer protocols using genuine parts, ensuring reliability and performance.
Commitment to Customer Security
Understanding the concerns many customers have regarding the safety of their data, iCracked prioritizes customer peace of mind. Sensitive information, including personal photos, social media accounts, and credit card details, is often stored on smartphones, which makes the prospect of handing over an unlocked device daunting for many.
To address these concerns, iCracked conducts repairs right before the customer at a transparent, face-to-face counter. Customers can observe the process firsthand without the need to reveal their unlock codes, fostering a secure and trust-based environment during repairs.
In a commitment to quality, iCracked Store is the only repair provider in town to equip all its locations with waterproof testing technology. Many customers worry that repairs might lead to reduced water resistance—iCracked alleviates this concern by conducting waterproof tests before and after repairs, ensuring that devices maintain their certified standards. Should any discrepancies arise, the store offers a compensation plan to discount repair costs.
Regardless of the results of the waterproof tests—whether the device’s performance is improved, unchanged, or degraded—the staff communicates all facts to customers clearly. This openness builds trust and ensures customers fully understand the condition of their devices, enhancing overall comfort and security.
Location and Services at Yokohama Landmark Tower
The new iCracked Store at Yokohama Landmark Tower is conveniently located just a three-minute walk from Minato Mirai Station and a five-minute stroll through the moving walkway from Sakuragicho Station, situated on the 5th floor of the Landmark Tower Plaza.
Offered Services:
- - Google Pixel Repairs (All domestic models)
- - SHARP AQUOS Repairs (Select SoftBank and SIM-free models)
- - Motorola Repairs (Select SoftBank and SIM-free models)
- - Xiaomi Smartphone Repairs (SoftBank models)
- - FCNT Smartphone Repairs (SoftBank models)
- - nubia Smartphone Repairs (Select SIM-free models)
- - iPhone Repairs
- - iTech Support: Smartphone setup and data transfers
- - Screen protectors for sale and application services
- - Glass coating
- - Waterproof testing services, including quick one-minute tests
- - High-profile film cutting services (via the DEVIA film cutting machine)
Store Information:
- - Address: 220-0012 Kanagawa, Yokohama City, Minato Mirai 2-2-1, Yokohama Landmark Tower Plaza 5F
- - Phone: 045-577-0707
- - Business Hours: 11:00 AM to 8:00 PM (Last service call at 7:00 PM)
- - Closed: Open year-round
For more details about iCracked Store, visit
iCracked Website.
Company Overview
- - Company Name: iCracked Japan, Inc.
- - Headquarters: 1-4-2 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
- - CEO: Tomohiko Fukushima
- - Established: July 2016
- - Website: iCracked Official Website
- - Contact: Press Contact