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Introducing Pulumi Neo

In a groundbreaking advancement for infrastructure automation, Pulumi has unveiled its latest innovation: Pulumi Neo, an AI-powered platform engineering assistant designed to transform the way engineers interact with and manage infrastructure across various cloud environments. Unveiled on September 16, 2025, this remarkable tool aims to tackle the intricate challenges faced by platform engineering and streamline processes to accelerate application delivery.

With an impressive clientele of over 3,700 customers, including tech giants like Snowflake, Nvidia, and the BMW Group, Pulumi is making waves in the infrastructure automation industry. Neo represents a significant evolution in Pulumi's offerings, leveraging the power of AI to boost operational efficiency and enhance governance.

The AI Agent: A Game Changer for Engineers

As the software development landscape evolves, the demand for speedy and reliable platform engineering solutions has escalated. Gartner predicts that by 2026, nearly 80% of large software engineering organizations will establish dedicated platform engineering teams. In response to this trend, Pulumi Neo has been meticulously crafted to support teams by offering a bespoke AI assistant capable of managing infrastructure tasks seamlessly.

Neo is not just another tool; it is an intelligent agent that redefines the workflow in platform engineering. It automates tasks end-to-end while ensuring compliance and maintaining the necessary governance structures within organizations. As a reliable teammate in Pulumi Cloud, Neo can be directed to execute jobs, effectively adhering to established security models that protect enterprise data.

Features that Set Neo Apart

Pulumi Neo is packed with advanced capabilities that make it a valuable asset for engineering teams:

1. Fully Agentic Workflow: Neo supports both short and long-running tasks integrating approvals, interactive guidance, and comprehensive task histories, providing teams with transparency and control.
2. Deep IaC Foundation: With robust infrastructure as code (IaC) capabilities, Neo provides previews and maintains detailed histories of actions taken, ensuring reliability through established best practices.
3. Multi-Cloud Context: Neo automatically adapts across multiple cloud platforms such as AWS, Azure, Google Cloud, and Kubernetes, making it a versatile tool for varying environments.
4. Enterprise Guardrails: It respects organizational governance frameworks, including role-based access control (RBAC) and policy-as-code configurations, minimizing risk and enhancing security protocols.
5. Progressive Autonomy: The tool facilitates a human-in-the-loop model, allowing teams to configure automation levels from fully supervised to autonomous operations.

Customer Success Stories

Real-world implementations of Pulumi Neo have yielded transformative results. For instance, Werner Enterprises was able to slash infrastructure provisioning time from three days down to just four hours while ensuring compliance with SOC 2 protocols, ultimately enabling development teams to accelerate feature rollout by 75%.

Jason Harris, a Cloud Architecture Lead at Werner Enterprises, highlighted the significance of AI capabilities, stating, "We have a high tolerance for AI capabilities and we are actively looking for where we can integrate AI without compromising our infrastructure governance and reliability requirements."

In another instance, clients reported achieving ten times the infrastructure output with existing personnel and deploying operations that previously took weeks in mere days, resulting in a 90% reduction in policy violations through automated governance.

Integration with Existing Tools

Pulumi Neo is not standing alone. It is integrated with various development environments through the Pulumi’s Model Context Protocol (MCP) server. This allows seamless collaboration between Pulumi Cloud and popular AI coding assistants, enhancing the workflow for engineers.

Availability and Future Direction

Organizations eager to leverage these groundbreaking advancements can access Pulumi Neo today at no cost during its preview phase. Comprehensive capabilities are housed within Pulumi Cloud, available for deployment in multiple cloud marketplaces, including AWS and others.

As AI continues to reshape the landscape of software development, Pulumi is committed to pioneering solutions that empower engineers to innovate freely and efficiently. For more information on Pulumi Neo and how to integrate it into your workflow, visit pulumi.com/neo.

With Pulumi Neo, the future of platform engineering is not just brighter; it’s intelligent and highly automated, paving the way for unprecedented operational efficiency in the AI era.