Insights into Payment Methods for Air Conditioner Cleaning Services
In January 2026, a survey was conducted to better understand the payment preferences for air conditioner cleaning services among consumers in Japan. This research was organized by the platform "Ouchi ni Pro," aimed at providing valuable information to those struggling with air conditioning concerns.
Survey Summary
The survey involved a total number of 100 respondents, comprising 44 males and 55 females. It was conducted via internet research and gathered insights about the payment methods used, consumer satisfaction with these options, and the perceived importance of cashless payments in the selection of cleaning services.
Payment Methods Used for Air Conditioner Cleaning
The results showcased that cash remains the most favored payment method, with 56 respondents opting for cash payments. However, credit cards followed closely behind, being the choice of 39 participants. Interestingly, only five respondents utilized QR code payments, while there were no instances of payments made via electronic money or other methods.
Satisfaction with Payment Options
When asked if the available payment options were sufficient, 59 individuals responded positively, stating that the options were adequate. Meanwhile, 34 believed that the options were somewhat limited, and 7 felt that there were not enough choices available.
Desired Payment Methods
The findings revealed that a significant number of respondents (79) were able to use their preferred payment methods during the air conditioning cleaning service. However, 19 indicated that while some options were usable, not all were available, and 2 respondents reported that they could not use any of their desired methods.
Importance of Cashless Payment
The survey emphasized the growing relevance of cashless transactions, particularly among consumers searching for air conditioner cleaning services. A majority, approximately 71% of respondents, expressed that the option to pay cashlessly was essential when choosing a service provider. Among them, 24 considered it extremely important, while 47 regarded it as somewhat important.
Transparency in Additional Charges
Transparency regarding additional fees was another critical aspect identified in the survey responses. About 70% of participants felt adequately informed about the extra charges, with 57 expressing that the explanations provided were satisfactory. However, 18 individuals found the information somewhat unclear, and 11 noted that no explanation was given regarding additional charges.
Receipt Issuance Experiences
When it came to receiving receipts or itemized bills post-service, the survey revealed varying experiences. A majority of 68 respondents received their receipts immediately, while 26 encountered a delay and received them later. Unfortunately, 4 respondents reported that they did not receive any receipt at all, highlighting an area where service providers might need to improve.
About Ouchi ni Pro
Ouchi ni Pro serves as a comparative reservation site where consumers can select trustworthy professional services for their homes. The platform provides a diverse range of services from air conditioning cleaning, water-related cleaning, house cleaning, and even sorting of heirlooms. With over 4,000 registered service providers across the country, Ouchi ni Pro enables users to efficiently search for businesses that meet their requirements, based on service area, pricing, and customer reviews, amounting to over 20,000 evaluations from actual users.
Ouchi ni Pro ensures that even first-time users can confidently explore their options. Currently, they are running a campaign offering digital gift vouchers worth up to 1,000 yen for users who submit feedback or reviews.
Conclusion
The survey conducted by Ouchi ni Pro underscores the importance of flexible payment options in the air conditioning cleaning industry. As more consumers lean towards cashless transactions, service providers should consider adapting to these preferences to enhance customer satisfaction and improve service quality for a better overall experience.