03plus Expands Multi-Language Support for Tourists as Inbound Visitors Reach 10 Million in Japan

Japan Welcomes 10 Million Inbound Tourists

Japan has officially welcomed a record number of inbound tourists, exceeding 10 million, as reported by the Japan National Tourism Organization (JNTO). The tourism landscape is expected to flourish even more, with the number projected to reach approximately 3,497,600 by March 2025. In response to this influx, Granton Inc., headquartered in Shibuya, Tokyo, has enhanced their cloud PBX service, 03plus, by integrating multi-language support for their IVR (Interactive Voice Response) and other voice generation features, starting today at no additional cost.

03plus: An Innovative Communication Tool

The robust features of the 03plus service now cater to the diverse languages of incoming tourists, ensuring that businesses can effectively manage customer inquiries without additional investment. The service supports various languages, including:

- Japanese
- English (UK & US)
- Chinese
- Korean
- German
- Italian
- French
- Dutch
- Spanish
- Portuguese
- Russian
- Thai
- Indonesian
- Malay
- Vietnamese

By utilizing the 03plus service, hotels, restaurants, and retail stores can easily address calls from international customers, streamlining communication and improving customer service.

Understanding the Voice Generation Feature

The voice generation capabilities within 03plus function smoothly in a few straightforward steps:
1. Input Text: Users enter the desired text for voice output.
2. Select Language and Profile: Users choose the appropriate language and voice profile from the options provided.
3. Generate Voice: The system generates the audio based on the input and settings.
4. Play and Confirm: The generated audio can be played back for confirmation.

As an example of IVR functionality, the system can create announcements that guide users based on their selected language. Here’s a sample:

------------
Thank you for calling. For service in English, please press 2.
感谢您的来电。如需中文服务，请按3
------------

For more information about the 03plus IVR feature, please visit 03plus IVR Feature Page.

Future Developments: Efficient Telephone Operations for Businesses

As part of its commitment to enhancing telecommunications solutions, 03plus aims to bolster efficiency in businesses' phone operations. The service already provides features like automatic responses (IVR), voicemail, call guidance, and call rejection tools aimed at combating nuisance calls. The recent addition of multi-language support aligns with market trends and caters specifically to the needs of retail establishments, office spaces, and various sectors.

Launch Date and Availability

The multi-language support in 03plus officially launches on April 24, 2025, and will be available to all customers using existing features like IVR, call guidance, and voicemail—all without additional fees for 15 different languages.

Advantages of 03plus

1. Easy Implementation: Users can enjoy hassle-free setup with no complicated contracts or installation. Simply apply online, install the app, and acquire your phone number in under 10 minutes.
2. Cost-Effective: With subscriptions starting at just 1,280 yen per month, businesses can save significantly compared to traditional phone lines.
3. Rich Set of Options: 03plus allows multiple users to share a single phone number, supporting FAX capabilities and offering telephone functions from any location, ensuring businesses operate efficiently.

For further details, please check the 03plus Website.