#Japan #Minato #Cloud PBX #JCOM #Tobira Systems

J:COM BUSINESS Cloud PBX Launch

Introduction
J:COM Co., based in Minato, Tokyo, is set to introduce its innovative cloud-based phone service, the 'J:COM BUSINESS Cloud PBX powered by Tobira Systems,' beginning November 30, 2026. This service aims to bolster the digital transformation of corporate communication environments for businesses. By adding Cloud PBX to the J:COM BUSINESS portfolio, the company aims to provide comprehensive communication solutions encompassing phones, mobiles, and PCs.

Background
In recent years, small and medium-sized enterprises (SMEs) have faced significant challenges, including labor shortages, diversification of work styles, and an urgent need for digital transformation (DX). According to the 2026 White Paper on Small and Medium Enterprises released by the Small and Medium Enterprise Agency, the importance of utilizing digital technology for enhancing productivity and addressing labor shortages is emphasized. Local companies have also voiced their need for improved efficiency in communication tasks, including telephone services, due to these ongoing changes.

The Cloud PBX system allows for voice calls made and received from a company's fixed line number using smartphones and PCs. This flexibility supports remote work and streamlines communication practices. J:COM has been advocating the use of Cloud PBX as a solution to the challenges faced by local businesses, having partnered with Tobira Systems since 2025 to offer 'Tobira Phone Cloud' and sharing successful use cases through J:COM BUSINESS seminars.

By incorporating 'J:COM BUSINESS Cloud PBX' into its lineup, J:COM fortifies its support for improving corporate communication environments and facilitates an efficient phone operation aligned with diverse work practices.

Features of J:COM BUSINESS Cloud PBX
This new service is based on the Cloud PBX offering provided by Tobira Systems and is exclusively tailored for J:COM. It adopts KDDI lines and expands the areas where businesses can retain their fixed line numbers, including area codes that often pose challenges during installation. This means the service will be available across a wider national territory.

Moreover, it delivers a unified environment for managing and implementing communication infrastructure spanning phones, mobile devices, and PCs, leading to a reduction in administrative burdens and enhanced operational efficiency.

As a partner supporting DX progression and digital utilization for local enterprises, J:COM endeavors to contribute to sustainable growth and enhanced competitiveness through a localized sales and support structure and expanded services.

Service Overview

• - Service Name: J:COM BUSINESS Cloud PBX powered by Tobira Systems
• - Launch Date: November 30, 2026 (Start of acceptance: October 6, 2026)
• - Monthly Fee: Starting from 3,300 yen (tax inclusive), with an initial cost of 33,000 yen (tax inclusive)
• - Service Page: J:COM BUSINESS Cloud PBX

Main Features

• - Access to company fixed lines from smartphones, regardless of location
• - DX of telephone operations through call recording, voice transcription, and AI summarization
• - Ability to retain existing fixed-line numbers

Note: The availability of retaining fixed-area numbers depends on the service area and other conditions. Please refer to the inquiry form for details.

Feature List
To use this service, a contract with Tobira Systems is necessary. J:COM acts as an intermediary for contracting related to this service.

Additional Information and Seminars

• - Seminar Title: Choosing the Right Telephone Environment for Office Relocation - Key Points Drivers Should Know

- Date: October 8, 2026, 14:00-14:30 (Online, Free of Charge, Registration Required)
- Details and Registration: Seminar Registration

• - Seminar Title: Office Relocation as an Opportunity to Reevaluate Telephone Environment - Enhancing Operational Efficiency with Cloud PBX

- Date: November 26, 2026, 14:00-14:30 (Online, Free of Charge, Registration Required)
- Details and Registration: Seminar Registration

About J:COM BUSINESS
Launched in June 2024, J:COM BUSINESS serves as the business-focused branch of J:COM, developing localized services that leverage regional characteristics and providing detailed after-sales support to contribute to the growth of companies and local communities. Learn more on J:COM BUSINESS or visit our YouTube Channel and Facebook Page.