Armedia's ArkCase Achieves FedRAMP Authorization
Armedia, a recognized leader in IT solutions, has recently announced a significant milestone for its flagship product, the ArkCase platform. On September 17, 2025, the company secured Federal Risk and Authorization Management Program (FedRAMP) authorization, making ArkCase a more compelling solution for government agencies across the United States. This achievement is critical in enhancing the platform's credibility, particularly in the sphere of case management for government operations.
The incorporation of Pentaho's advanced data analytics capabilities into ArkCase has transformed the way agencies handle their workflows. By leveraging Pentaho Data Integration and Pentaho Business Analytics, ArkCase is designed to automate cumbersome processes, significantly improving operational efficiency. This is particularly vital for handling Freedom of Information Act (FOIA) requests, legal case management, and various investigative projects that require meticulous attention to detail and adherence to federal regulations.
One of the hallmark features of ArkCase is its built-in automated workflows. These workflows streamline case processing by executing a set of predefined steps that not only standardize operations but also lead to impressive efficiency gains—reported to be between 40% to 80%. The capability to manage high volumes of requests with such efficiency is a game-changer for agencies that face increasing pressure to deliver timely responses.
Compliance with federal and state regulations often involves substantial time and financial investments for government agencies. The ArkCase solution alleviates some of these burdens by simplifying the reporting process. With FedRAMP authorization, ArkCase now enables the generation of a series of 32 detailed reports required for annual submission to the Department of Justice. Furthermore, the platform's predictive analytics features assist agencies in forecasting the volume of incoming FOIA requests, allowing for more strategic allocation of labor and resources.
Ray Azarm, Vice President of Enterprise Practice at Armedia, emphasizes the importance of effective case management reporting: "The ability to accurately report on a case management program is vital to its success. It provides managers with insights into areas needing improvement and demonstrates compliance with industry and government regulations."
The FedRAMP authorization of ArkCase is expected to be beneficial not just for FOIA requests but across various use cases, including legal proceedings, investigative collaborations, docket management, and even workers' compensation cases. This versatility highlights ArkCase’s potential in catering to diverse needs in both government and private sectors.
In addition to its robust capabilities, Armedia's credentials further bolster the appeal of ArkCase. Founded in 2002 and recognized as a women-owned and service-disabled veteran-owned small business (WO-SDVOSB), Armedia is also MBE-certified. The company holds several esteemed certifications, including ISO 9001 and ISO 27001, which reflect its commitment to quality assurance and information security. As a trusted provider of IT services nationwide, Armedia has established itself as a leader in cloud migration, case management, and cybersecurity.
The synergy between ArkCase and Pentaho is critical as the digital landscape continues to evolve. Pentaho, a segment of Hitachi Ltd., plays a significant role in aiding organizations in becoming data-ready and agile. With a focus on simplifying data chaos and enhancing reporting accuracy, Pentaho’s tools amplify the core functionalities of ArkCase, allowing government agencies to take better control of their data, streamline compliance processes, and ultimately serve their missions more effectively.
For more information about ArkCase and its capabilities, visit
ArkCase website and for details on Pentaho, explore
Pentaho website. This alliance not only sets the stage for improved case management solutions but also signifies a major leap forward in how government agencies can leverage technology for operational excellence.